To recap, DABCC and eG Innovations conducted a comprehensive survey of the global Citrix user community in 2014 to explore the current state of Citrix performance management and provide valuable benchmarks and new insights into the challenges, technology choices, and best practices for Citrix performance management.
Over 600 Citrix professionals participated in the survey, and the results are in:
- Download the full report “Citrix Performance Management Report“
- Watch the on-demand webinar “Citrix Performance Management Survey – Key Challenges & Best Practices”
- Download the presentation “Citrix Performance Management Survey – Key Challenges & Best Practices”
- Performance management is critical for the success of Citrix deployments. 97% of respondents consider performance management to be important for the expansion of their Citrix infrastructure. 86% of respondents consider performance as a key concern during migration of Citrix versions.
- Citrix gets the blame for user experience, whether the problem is Citrix related or not. The biggest performance challenge respondents face is that Citrix gets blamed for all user experience problems – even if the problem is not with the Citrix tiers. However, a majority of the time (65%), performance problems are NOT directly caused by the Citrix tiers.
- Admins spend more time fire-fighting and troubleshooting performance problems. In over 60% of cases, respondents spend more than 30% of their time fire-fighting and troubleshooting performance problems. One of the key reasons is that Citrix performance management is still mostly manual.
- Proactive alerting is most important to Citrix professionals. A majority of respondents (68%) are looking to make Citrix performance management proactive, so they get alerted and can fix issues before users notice.
- Most IT admins don’t benchmark their Citrix environment. Despite the interest in managing Citrix performance proactively, very few respondents have solid performance benchmarks of their Citrix infrastructure. 26% of respondents have NEVER conducted any performance benchmark. 18% conducted benchmarks only during migration.