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Support & Services

Get the most out of your investment in eG Enterprise

Support & Services

eG Innovations offers a range of support services to help customers get the most out of their investments in our products.


Professional services include one-off assessments, on-going monitoring as a service, integration of eG Innovations solutions with other systems in use in your organization and training for your administrators and helpdesk staff. 

Customer Support

We offer round-the-clock support from our many offices worldwide. Customers on support contracts can contact us for questions, immediate assistance or to get access to upgrades and patches.


Visit our product documentation site for easy access to comprehensive documentation about products and the latest release notes.


Interact and network with eG Innovations experts and keep in touch with the latest news from eG Innovations through social media.


Our support staff are also available by phone

Our support team locations

Why eG? One Monitor to Manage All of IT.


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Get a Free Trial to see how eG Enterprise helps you drive top application performance for a great user experience. Or select Live Demo for a personalized product tour.

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eG Enterprise 6.1 is here.
Major advancements for Citrix Monitoring.