eG Enterprise

Unparalleled visibility into virtual infrastructures - VMware, Citrix, Microsoft and others

Virtualization Monitoring

Today, more applications are being deployed on VMs than physical machines. Hence, IT organizations need a truly virtualization-aware monitoring solution that handles the dynamic nature of virtual infrastructures.

eG Enterprise Universal Insight is the only solution to provide a 360° view of a virtualized server and its VMs. Instead of monitoring virtualization as another infrastructure silo, it analyzes virtualization performance in the context of the business services that it supports. Administrators can proactively discover issues, diagnose and fix them quickly, and keep users happy.

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Fast and accurate diagnosis of performance problems is a key to ensuring user satisfaction and guaranteeing virtualization success.  This is easier said than done because of the new dependencies in a virtualized infrastructure  – e.g., one malfunctioning VM on a physical server can affect the performance of all the applications hosted on that server. 

While monitoring of the hypervisor (CPU ready time, balloon memory, etc.,) is commonplace today,  the biggest performance challenge is to determine when users complain that their application is slow, where is the root-cause of the problem: is it in the network, database, application, virtualization platform, or storage?

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  • Total Virtualization Performance Management
    Total Virtualization Performance Management
    • In-N-Out monitoring providing 360° visibility into hypervisor and virtual machine performance (from the outside and inside)
    • Broadest virtualization platform support in the industry (10+ virtual platforms including VMware vSphere, Citrix XenServer, Microsoft Hyper-V, Oracle VM Server, Red Hat Enterprise Virtualization, AIX LPARs, Solaris Containers, etc.)
    • Single click diagnosis using a truly virtualization-aware root-cause diagnosis technology
    • Comprehensive web reporting for diagnosis, optimization, right-sizing and capacity planning
  • Virtualization Management
    Virtualization Management as an Integral Part of IT Service Management

    Instead of monitoring virtualization as an independent infrastructure silo, eG Enterprise analyzes and automatically correlates virtualization performance with that of the other tiers supporting an IT service.

    eG Enterprise auto-discovers inter-application, application to VM, and VM to physical machine dependencies and uses this mapping for prioritizing alerts. This unique approach delivers deep, actionable insights into the true causes of IT service performance issues, and enables administrators to pre-emptively detect, diagnose and fix issues before end users notice.

  • Virtualization Platform Support
    Unparalleled Virtualization Platform Support

    eG Enterprise offers the broadest coverage for monitoring virtualization platforms in the industry. Whether you are running a VMware, Microsoft, Citrix, Red Hat, Oracle, or IBM virtualization platform, you can use eG Enterprise as a single pane of glass to monitor your entire virtual infrastructure. A common hierarchical, layer model representation of each virtualization platform makes it easy for administrators to manage a heterogeneous infrastructure from a common console.

    Setting up the monitoring is a breeze. Licensed per server (not by cores or sockets) and with the ability to monitor the hypervisor, VMs and their operating systems with a single license, eG Enterprise offers great value for money.

  • In-N-Out Monitoring
    In-N-Out Monitoring Provides 360° Visibility into VM Performance

    With our patented In-N-Out virtualization monitoring technology, you no longer need to use separate tools to monitor your hypervisors, VMs and VM operating systems. eG Enterprise’s outside view of a VM tracks the physical resources of the hypervisor that each VM is using. This view highlights which VM is using resources.

    eG Enterprise’s inside view of a VM complements the outside view. By providing visibility into the VM operating system, the inside view highlights why a VM is taking up resources - e.g., is it due to load, or due to a malfunctioning application, or could it be due to insufficient capacity allocated to the VM?

  • Automatic Root-Cause Diagnosis Solution
    The Industry's Only Virtualization-Aware Automatic Root-Cause Diagnosis Solution

    eG Enterprise is the only automatic root-cause diagnosis solution for virtualized application infrastructures. Its patented correlation engine analyzes and correlates performance across every tier of the infrastructure and helps administrators identify the exact cause of performance issue - is it the network? Database? Application? VMware? Storage?

    Administrators and helpdesk staff can get to the exact root-cause of an application performance problem with just one click.

  • Virtual Infrastructure Monitor
    Right-Size and Optimize the Virtual Infrastructure
    • Executive reports provide executives with high-level overviews of performance. Operations reports provide IT administrators with detailed drilldowns they need for problem diagnosis
    • Virtualization architects can use eG Enterprise’s capacity planning, forecasting and overview reports for optimizing and right-sizing their infrastructure and to determine where future investments are to be made
    • Historical operations reports help virtualization architects assess performance before and after migration
    • Comparison of workloads between VMs and between physical servers highlights ways of re-balancing demand to make better use of existing resources

eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.

Mike Montano
Senior Manager, Allscripts

With eG Innovations, we are reducing system maintenance and support costs, avoiding incremental IT spending and eliminating system downtime across the hospital. Performance and prediction reports help us optimize IT spending and save $100,000 per year.

Peter Bakker
Manager, ICT GHZ

We can now quickly identify root causes of incidents, resolving them before users are impacted. Automatic prioritization and categorization of alerts helps  us better focus on the important issues and prioritize our resources accordingly.

Andrew Gowlett
Senior Consultant, C5 Alliance