Citrix® environments have grown in popularity as cost-effective, efficient modes of accessing a variety of heterogeneous applications on-demand. In order to be an effective alternative for desktop applications, Citrix environments must deliver the same quality of service that users have come to expect from local applications.
Typically, Citrix server farms include multiple tiers of software. A front-end web interface (Nfuse) server is used to support web-based accesses to the server farm. Active directory servers handle user authentication and rights association, while user profiles are loaded from profile servers. The authenticated requests are passed to the Citrix XenApp (Presentation) servers that host a number of applications. In turn, the applications may use backend databases, printers, etc., for different functionalities. Owing to the multi-tier nature of Citrix environments, a slow-down in one tier (e.g., the authentication server) can cause a slow-down of the entire service. When a slow-down occurs, an administrator of the Citrix farm has to quickly determine what the source of the problem could be - i.e., Is it the network? Or the web interface server? Or the Active Directory server? Or the profile server? Or the Citrix XenApp server? Or the backend database? Accurate, fast diagnosis of problems helps reduce downtime and improve customer satisfaction.
 |
| Monitoring a Citrix server farm using the eG Enterprise Suite |
|
info@eginnovations.com
http://www.eginnovations.com
