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How Often Do You Hear Yourself Saying...
We'll Help You Prove It's Not Citrix's Fault and Help You Find the
Real Problem Before You Hear a Single User Grumble
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The Sad Citrix Story... Is it Your Story Too?
 If you've been using Citrix XenApp servers for any length of time, you've probably heard the standard, knee-jerk reaction. At the first sign of trouble, your users come crying (say it with me)...“ Citrix Sucks!”
So frustrating. You know it's not Citrix. You know the problem is lurking somewhere else in your infrastructure and impacting your Citrix service.
But, because your current monitoring solution looks only at “silos” rather than end-to-end business services... you didn't see it coming... and now you can't find it... and, most painfully, you can't be sure it won't happen again... and again. You just know you'll have to hear those two fateful words again ... “Citrix sucks”.
Freeing You From The Firing Squad:
How Monitoring Service Delivery “End-to-End” Saves Your Day
If your monitoring solution focuses on “silos” all you get is information about those silos. You learn nothing about how those silos all work together to deliver business services. And, of course, all those silos are interdependent. A problem with one can cause a problem with another. Often a problem in one area can LOOK LIKE it's really a problem in another.
A perfect scenario for finger pointing and hair pulling!
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How eG Citrix Monitor's Patented Diagnostics Prove it's NOT CITRIX
| Unlike our silo-monitoring competition, our automatic root-cause diagnosis technology evaluates your entire service delivery infrastructure from end to end. We don't limit our focus to your servers, we also analyze your... |
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Network devices
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Java applications |
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Exchange servers |
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Load balancers |
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Active directory servers |
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Citrix and terminal servers |
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Web frontend servers |
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Databases |
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Virtualization platforms |
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and correlate the performance of these diverse network, server, and application elements. |
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Once this analysis is complete you have a complete “baseline” of all your business services... and with this information you can rapidly pinpoint the REAL problem quickly ... BEFORE users come screaming.
And what's more – this is not a one-time function. The eG Citrix Monitor continuously monitors every layer of every tier of your Citrix infrastructure, computes automatically what the norms are in your infrastructure (based on time of day history), and proactively alerts you to any abnormality. This way, you will always be alerted before users notice and complain, giving you valuable minutes to fix the problem before users notice that something is wrong!
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Imagine, How Much Easier Your Life Would Be If You Could...
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Prove where the real problems are – and avoid being told that its Citrix that's the cause! |
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Avoid going to “tiger team meetings” where everyone tells you their silo is working fine and you can't figure why user access is slow. |
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Get just trouble calls relating to Citrix and not have to bother if the network is slow or the database is not working. |
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Have your helpdesk handle most first level calls and only call you when there is a serious problem that needs your attention. |
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Proactively detect that there is a problem before your users call you. |
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Get 30-50 hours back each month, hours you used to spend on routine firefighting. |
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Ultimately, your job is all about providing a remote access SERVICE to your end user, and eG Innovations helps you do exactly that by focusing on the Citrix service performance, end-to-end.
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How We Help You Prove an ROI in Weeks
Our Single Agent Solution doesn't care what operating system, what type of server, what size server, what application or how many applications you are running on a server. The only question is “how many servers?” That's it.
Because of this simple, single agent architecture, you get...
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One price for monitoring a server |
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One license to maintain |
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No consultants to put up with (and overpay!) |
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Fast flexible implementation, instead of 100s of CDs to load and install, with more modules to buy every time you make one simple change to your environment. |
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Simple, flexible, portable, agnostic and FAST. Justifying your recommendation to the number crunchers has never been easier. |
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info@eginnovations.com
http://www.eginnovations.com
