Companies will work together to deliver IT service management solutions
that increase customer value.
LONDON, Nov. 26, 2009 – eG Innovations, Inc., a global supplier of business service monitoring software for virtual and physical IT infrastructures; and The Ti Group, one of the UK's fastest growing solution providers; announced today that Ti has become an authorized reseller of the eG Enterprise SuiteTM, eG's award-winning infrastructure performance monitoring software. Ti will also provide managed services supporting eG Enterprise to its clients.
The Ti Group specialise in identifying business risks that relate to IT systems and providing services to address and mitigate those risks as well as finding innovative ways to reduce operating costs. The eG Suite complements Ti's solution portfolio by automating the process of troubleshooting any infrastructure performance problem, which in turn helps IT departments deliver the highest possible level of service to end users.
“The Ti Group has strong technical skills for Microsoft, Citrix and VMware, which are the critical IT components for most organisations,” said Keith Girt, regional sales manager for eG Innovations (UK) Ltd. “eG's ability to ensure that the IT services they support will perform as expected by the users will increase the value Ti deliver still further.”
Paul Hepburn, technical director at The Ti Group, commented, “A focal part of our core business is to deliver virtualised server and desktop infrastructure solutions that help centralise and simplify management and reduce operating costs associated with power, heat support and carbon emissions. For us, eG Enterprise Suite adds value and introduces significant benefits for our clients by proactively and intuitively monitoring and troubleshooting the physical, virtual and application infrastructure layers.”
Ti's clients include large organisations with extensive distributed IT environments. Often these organisations are managed by a small internal IT team who currently firefight to maintain reliable service for their own customers. Ti look to provide strategic business partnerships with their clients and recognise that, in partnership with eG, they can offer solutions to manage the environment better and keep system up and running longer by deploying eG Enterprise Suite to monitor and troubleshoot their infrastructure with the same or fewer number of support staff.
About eG Innovations eG Innovations, Inc. (www.eginnovations.com) is a global provider of performance monitoring and triage solutions for both virtual and physical IT infrastructures. The company's patented technologies provide proactive monitoring of every layer of every tier in the infrastructure, thereby enabling rapid diagnosis and recovery in enterprise and service provider networks. By ensuring high availability and optimum performance of mission-critical business services, eG Innovations' solutions help enhance customers' competitive positioning, lower operational costs and optimize the performance of their infrastructures.
About The Ti Group The Ti Group (www.thetigroup.com) are one of the UK's fastest-growing IT solutions providers. With a strong focus on customer service, support and preferential pricing, the company deliver products and services to organisations where it can add value, embrace innovation and surpass customer expectations. Ti cover a broad spectrum of vertical markets in the private sector, as well as having in-depth experience in the public sector. Customers value Ti's expertise in delivering network infrastructure, virtualisation solutions, and a managed services capability.
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eG Enterprise Suite and eG VM Monitor are trademarks of eG Innovations, Inc.