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eG Innovations Gets High Marks from Customers
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| ISELIN, N.J., July 7, 2009 – In an industry where vendors habitually make unverifiable claims about product performance and customer benefits, a recent independent survey from TechValidate offers objective proof that users of the eG Enterprise Suite™ have documented significant measurable benefits since deploying the award-winning business service monitoring software from eG Innovations. TechValidate (www.techvalidate.com), an independent research organization, recently analyzed operational data on a broad range of topics from responses to a survey sent to approximately 250 eG Enterprise customers who have deployed and are actively using the software. Highlights of the survey results include:
"We are in constant contact with our customers to make sure they get optimum value from their use of eG Enterprise," said Srinivas Ramanathan, founder, president and CEO of eG Innovations. "But the results of the TechValidate survey showed just how well our solution is solving customer problems. The research also showed strong customer satisfaction with our sales and tech support operations. This is particularly gratifying given the broad range of services, applications and operating environments monitored in our customers’ virtual and physical IT infrastructures." TechValidate is a trusted third-party service that verifies the usage, configuration and benefits of technology products and services. The company directly interfaces with business and technology end users to collect and validate information about their deployments. TechValidate’s promise to the end-user community is to provide unbiased, verified information about the usage and benefits of technology products and services. More information is available at www.techvalidate.com. About eG Innovations eG Innovations, Inc. (www.eginnovations.com) is a global provider of performance monitoring and triage solutions for both virtual and physical IT infrastructures. The company’s patented technologies provide proactive monitoring of every layer of every tier in the infrastructure, thereby enabling rapid diagnosis and recovery in enterprise and service provider networks. By ensuring high availability and optimum performance of mission-critical business services, eG Innovations’ solutions help enhance customers’ competitive positioning, lower operational costs and optimize the performance of their infrastructures. The company’s eG VM Monitor™ was judged "Best of VMworld 2008" in the Application and Infrastructure Management category, beating out approximately 30 other products. |
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