| Partner benefit |
Channel Partner |
Consulting Partner |
Technology Partner |
Service Provider Partner |
OEM
Partner |
| Reseller |
Distributor |
| Right to use the eG logo |
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Software at a special price for internal
use |
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Access to Evaluation versions of
the products |
|
|
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On request |
|
|
| Access to online partner area |
|
|
On request |
|
|
|
Eligibility for early or pre-
release access to new oftware
and product updates |
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On specific
instances |
|
|
|
|
| Assigned account / Segment |
Case to
case basis |
Specific
geographies |
|
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Joint customer success
stories |
|
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|
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| Invitation to partner events |
|
|
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| Lead Sharing |
|
|
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Technical and Marketing updates
via email, quarterly mailings. |
|
|
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|
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| Electronic News Bulletin |
|
|
|
|
|
|
Commitment on maximum
support lead time |
72
business
hours |
48
business
hours |
72
business
hours |
72
business
hours |
48 business
hours |
24 business
hours |
|
|
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