{"id":17315,"date":"2021-11-18T02:00:56","date_gmt":"2021-11-18T07:00:56","guid":{"rendered":"https:\/\/www.eginnovations.com\/blog\/?p=17315"},"modified":"2022-11-17T18:55:24","modified_gmt":"2022-11-17T23:55:24","slug":"reverse-connect-azure-avd","status":"publish","type":"post","link":"https:\/\/www.eginnovations.com\/blog\/reverse-connect-azure-avd\/","title":{"rendered":"Reverse Connect for Azure Virtual Desktops (AVD)"},"content":{"rendered":"<div class=\"inner_content\">\n<h2><span class=\"ez-toc-section\" id=\"Azure_Virtual_Desktops_and_On-premises_Remote_Desktops\"><\/span>Azure Virtual Desktops and On-premises Remote Desktops<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There\u2019s something common between Azure Virtual Desktops and eG Enterprise. Can you take a wild guess? Listening on open TCP ports is an extremely bad practice for cloud architectures, as it exposes products and services to accepting incoming messages from malicious parties. This is something eG Innovations avoids in our own products (<a href=\"https:\/\/www.eginnovations.com\/blog\/secure-monitoring-tcp-ports\/\">see details<\/a>).<\/p>\n<p>This is also a best practice adopted by Microsoft for Azure Virtual Desktops (AVD). Within their \u201cReverse Connect\u201d technologies, you can run a VM without keeping any inbound ports open. This means that the VMs on AVD are not exposed to the Internet directly.<\/p>\n<p>Azure Virtual Desktops use reverse connect transport for establishing the remote session and for carrying RDP traffic. Unlike the on-premises Remote Desktop Services (RDS) deployments, reverse connect transport doesn&#8217;t use a TCP listener to receive incoming RDP connections. Instead it uses outbound connectivity to the Azure Virtual Desktop infrastructure over the HTTPS connection.<\/p>\n<p>Microsoft\u2019s own documentation covers how this is done; see <a href=\"https:\/\/docs.microsoft.com\/en-us\/azure\/virtual-desktop\/network-connectivity\">Understanding Azure Virtual Desktop network connectivity &#8211; Azure | Microsoft Docs<\/a>. Ryan Mangan has also covered the security benefits of this approach on <a href=\"https:\/\/ryanmangansitblog.com\/2019\/11\/09\/a-deep-dive-in-to-windows-virtual-desktop-reverse-connect\/\">A Deep Dive In to Windows Virtual Desktop \u2013 Reverse Connect \u2013 Ryan Mangan&#8217;s IT Blog (ryanmangansitblog.com)<\/a> and <a href=\"https:\/\/ryanmangansitblog.com\/2020\/01\/24\/wvd-reverse-connect-the-fish-tank-analogy\/\">WVD Reverse Connect \u2013 The Fish Tank Analogy \u2013 Ryan Mangan&#8217;s IT Blog (ryanmangansitblog.com)<\/a>.<\/p>\n<p><a href=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/reverse-connect-azure-avd-big.jpg\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-17327\" src=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/reverse-connect-azure-avd.jpg?nore\" alt=\"Reverse connect for Azure AVD illustration\" width=\"800\" height=\"400\" border=\"0\" \/><\/a><\/p>\n<div class=\"link_list_style\" style=\"margin: 0px auto 20px; padding: 1px 20px 10px;\">\n<h2><span class=\"ez-toc-section\" id=\"What_is_Reverse_Connect_for_Azure_Virtual_Desktops\"><\/span>What is Reverse Connect for Azure Virtual Desktops?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Connecting from your virtual machine in Azure to your host pool (session hosts in Azure Infrastructure-As-a-Service) works differently with Azure Virtual Desktop. It uses Reverse Connect, which means that no inbound ports need to be opened on the VM to set up the RDP connection. Once the connection flow proceeds, bidirectional communication between your session hosts\/host pool will go over port https (443). This port is almost always open from the inside to the outside, so it\u2019s perfect for a remote connection to Azure Virtual Desktop!<\/p>\n<p><strong>Source<\/strong>: Christiaan Brinkhoff, <a href=\"https:\/\/www.christiaanbrinkhoff.com\/2020\/03\/22\/windows-virtual-desktop-technical-walkthrough-including-other-unknown-secrets-you-did-not-know-about-the-new-microsoft-managed-azure-service\/\">Azure Virtual Desktop technical deployment (Classic \u2013 non-ARM-based model) walkthrough | christiaanbrinkhoff.com &#8211; Sharing Cloud and Virtualization Knowledge<\/a><\/p>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"But_how_do_I_get_the_real_client_IP_of_an_AVD_user\"><\/span>But how do I get the real client IP of an AVD user?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>So, Reverse Connect is awesome\u2026 But it does obfuscate some very basic information about your end users, such as their real client IP. Whilst this information can be obtained via agents on the end-users&#8217; endpoints, many administrators prefer to avoid this approach, particularly MSPs or organizations providing BYOD and DaaS-like services.<\/p>\n<p>The client IP information is available, but most monitoring tools aren\u2019t monitoring parts of the AVD deployment where they can capture information such as the true Client IP. If you are monitoring an Azure AVD deployment, you really need to monitor all the components of the deployment beyond just hosts and VMs, i.e., the components, <a href=\"https:\/\/docs.microsoft.com\/en-us\/azure\/virtual-desktop\/overview#requirements\">as detailed in the AVD requirements<\/a>, such as:<\/p>\n<ul>\n<li>Azure Active Directory<\/li>\n<li>Your own cloud-hosted or on-prem Windows Server Active Directory (AD) in sync with Azure Active Directory. You\u2019ll also need to monitor that and the Azure AD Connector component that provides the synchronization to Azure AD<\/li>\n<li>Your Azure subscription<\/li>\n<li>Implied in this, is also a need to monitor the AVD broker<\/li>\n<\/ul>\n<p>Beyond this, many eG Enterprise customers chose to add in proactive synthetic monitoring and testing, i.e., scheduled robot users.<\/p>\n<p><a href=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/monitoring-avd-view.png\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-17325\" src=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/monitoring-avd.jpg\" alt=\"Monitoring AVD illustration\" width=\"800\" height=\"277\" border=\"0\" srcset=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/monitoring-avd.jpg 800w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/monitoring-avd-300x104.jpg 300w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/monitoring-avd-768x266.jpg 768w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/monitoring-avd-310x107.jpg 310w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/monitoring-avd-140x48.jpg 140w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<div class=\"img_caption\">Figure 1: When Monitoring Azure Virtual Desktops, it&#8217;s essential to monitor beyond host pools and sessions and<br \/>\nmonitor essential components, such as the AVD Broker and Azure Active Directory (AD).<\/div>\n<p>eG Enterprise provides a domain-specific model to capture the information available from the AVD Broker and it is here that the administrator can obtain access to a user\u2019s real client IP, location, etc. This is essential information for both troubleshooting and auditing the systems that are being accessed by authorized users.<\/p>\n<p>AVD (was WVD) user forums are littered with IT admins asking this very basic question \u2013 \u201cIs there a way to retrieve the client IP of each WVD session?\u201d, \u201cWhy can\u2019t I see the client-side IP address?\u201d, etc.<\/p>\n<p>Users fully understand the reasons the IP isn\u2019t available via the on-premises mechanisms they use; they simply want a way to access this key information. One eloquent user <a href=\"https:\/\/techcommunity.microsoft.com\/t5\/azure-virtual-desktop\/get-the-client-ip-address\/m-p\/2220810\">summed up his problem recently on the Microsoft community forums<\/a>:<\/p>\n<ul>\n<li><em>\u201cIn our current environment, we\u2019re using thin clients at several sites connecting to a Citrix farm. By making calls to wtsapi32.dll, we retrieve the IP address of the thin client, which enables us to determine its physical location and do all kinds of stuff specific for that location, including mapping printers and drives, but also logging for tracing and accountability. Using the Remote Desktop app for WVD, however, the client IP address is never returned. It designates the IP address family as AF_UNSPEC. I can understand why the wtsapi32.dll does not work in this scenario, as the client does not directly connect to the WVD, but is there another way to retrieve the client IP address? It\u2019s important it can be read from within the context and session of the user.\u201c<\/em><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"The_eG_Enterprise_Solution_Access_the_client_IP_for_AVD_sessions_with_a_few_clicks\"><\/span>The eG Enterprise Solution: Access the client IP for AVD sessions with a few clicks<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li>Select the <strong>AVD Broker<\/strong><\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/microsoft-avd-broker-view.png\" data-rel=\"lightbox-image-2\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-17323\" src=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/microsoft-avd-broker.jpg\" alt=\"Microsoft AVD Broker dashboard instance\" width=\"800\" height=\"392\" border=\"0\" srcset=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/microsoft-avd-broker.jpg 800w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/microsoft-avd-broker-300x147.jpg 300w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/microsoft-avd-broker-768x376.jpg 768w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/microsoft-avd-broker-310x152.jpg 310w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/microsoft-avd-broker-140x69.jpg 140w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<ol start=\"2\">\n<li>Within this, scroll to the \u201c<strong>AVD Connections By Host Pools<\/strong>\u201d tests and select the appropriate host pool you are interested in.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-host-pools-view.jpg\" data-rel=\"lightbox-image-3\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-17331\" src=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-host-pools.jpg\" alt=\"AVD connections by host pools\" width=\"800\" height=\"392\" border=\"0\" srcset=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-host-pools.jpg 800w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-host-pools-300x147.jpg 300w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-host-pools-768x376.jpg 768w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-host-pools-310x152.jpg 310w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-host-pools-140x69.jpg 140w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<ol start=\"3\">\n<li>Now, click the detailed diagnosis icon (the magnifying glass) next to a connection metric such as <strong>\u201cTotal started connections (Number<\/strong>)\u201d or \u201c<strong>Total connected connections (Number)<\/strong>\u201d Detailed diagnosis tests are run automatically when appropriate, so when sessions are connected, a detailed diagnosis test is applied that captures the details of the session. By default, you will see the \u201c<strong>Latest<\/strong>\u201d diagnosis run, and there will always be a timestamp to help you verify the chronology. If you want to review events further in the past, then simply select a longer timeframe using the \u201c<strong>Timeline<\/strong>\u201d dropdown.<\/li>\n<li>Detailed tabulated information will be presented in the results table including, Client OS, Client version, Client-side IP, and Client type. <strong>Note<\/strong>: On the top right-hand corner as with all detailed diagnostics, there will be an option to export the data as a .PDF or .CSV file (for analysis in MS Excel).<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-diagnosis-view.jpg\" data-rel=\"lightbox-image-4\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-17329\" src=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-diagnosis.jpg\" alt=\"AVD Connections Diagnosis screen\" width=\"800\" height=\"475\" border=\"0\" srcset=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-diagnosis.jpg 800w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-diagnosis-300x178.jpg 300w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-diagnosis-768x456.jpg 768w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-diagnosis-310x184.jpg 310w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2021\/10\/avd-connections-diagnosis-140x83.jpg 140w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Learn_more\"><\/span>Learn more<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>A guide to monitoring AVD with Azure Monitor and Log Analytics: <a href=\"https:\/\/www.eginnovations.com\/blog\/azure-virtual-desktop-monitoring-avd\/\">Azure Virtual Desktop Monitoring \u2013 AVD Monitoring | eG Innovations<\/a><\/li>\n<li>How eG Enterprise monitors Azure Infrastructures: <a href=\"https:\/\/www.eginnovations.com\/supported-technologies\/azure-monitoring\">Azure Monitoring Tools &amp; Solutions | eG Innovations<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Azure Virtual Desktops and On-premises Remote Desktops There\u2019s something common between Azure Virtual Desktops and eG Enterprise. Can you take a wild guess? Listening on open TCP ports is an extremely bad practice for cloud architectures, as it exposes products and services to accepting incoming messages from malicious parties. This is something eG Innovations avoids [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":21574,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[404,387,362],"tags":[421,861,863,862,405,838,525,860,257],"class_list":["post-17315","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-azure-monitoring","category-digital-workspace-monitor","category-vdi-monitoring","tag-avd","tag-avd-find-client-ip","tag-avd-tcp-ports","tag-avd-vs-rds","tag-azure","tag-azure-daas","tag-cloud-desktops","tag-reverse-connect-avd","tag-vdi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reverse Connect for Azure Virtual Desktops | eG Innovations<\/title>\n<meta name=\"description\" content=\"Azure Virtual Desktops use reverse connect transport to ensure highly secure RDP sessions. 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