{"id":29667,"date":"2023-02-09T08:09:33","date_gmt":"2023-02-09T13:09:33","guid":{"rendered":"https:\/\/www.eginnovations.com\/blog\/?p=29667"},"modified":"2025-03-18T11:03:52","modified_gmt":"2025-03-18T15:03:52","slug":"msp-localized-it-services","status":"publish","type":"post","link":"https:\/\/www.eginnovations.com\/blog\/msp-localized-it-services\/","title":{"rendered":"How MSPs can Capitalize on the Rush for Localization of IT Services"},"content":{"rendered":"
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Opportunities for MSPs as Customers Choose Local MSPs Over Public Global Service Providers<\/h2>\n
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“If you are a managed service provider (MSP) in Switzerland, your customers are very likely Swiss customers, so they speak the local language, and they want their data to be in Switzerland, and they want your service provider to comply with all the Swiss regulations. And the same is true in 190 other countries, especially after last year,”<\/p>\n

Patrick Pulvermueller<\/strong><\/p>\n

CEO, Acronis<\/strong><\/p>\n

Source:<\/strong> The Register<\/a><\/p>\n<\/div>\n

I recently wrote an article about the trend for some organizations to pursue cloud repatriation<\/a> and hybrid cloud strategies, moving some \u2013 or all of \u2013 their workloads from public clouds such as Amazon AWS, Google GCP or Microsoft Azure back on-premises to their own datacenter.<\/p>\n

Since that article though, The Register have published a piece “Hyperlocalization of IT infrastructure is here to stay” <\/a>highlighting a sub-trend, a type of repatriation-lite where organizations are moving workloads from public cloud to private clouds, local co-location facilities (colos) and MSPs located close geographically, usually within the same country. The sub-title of the piece kind of sums it up well – \u201cAll y’all want data near you, but that doesn’t mean you’re going back on prem\u201d.<\/p>\n

Update Nov 2023: Since writing this article, enterprise vendors such as Amazon and VMware have made announcements around Sovereign Cloud services targeting customers with similar needs to those discussed in this article, see: VMware Unveils New Developer, Data, and Security Services for Sovereign Clouds – VMware News and Stories<\/a> and Hybrid Cloud Strategies \u2013 AWS Launches Dedicated Local Zones with Singapore Government as First Customer<\/a>.<\/em><\/p>\n

The Driving Factors for Choosing a Local MSP<\/h2>\n

As eG Enterprise works with over a hundred managed service providers across the world, offering an observability platform for MSPs<\/a> that includes features designed to help MSPs automate processes and ensure performance and availability, the trend of going local for MSPs is something we are aware of.<\/p>\n

Organizations are increasingly facing data localization compliance regulation and customer contracts that can include clauses such as \u201cmay not move data to other countries without prior agreement\u201d. Local MSPs are perfectly placed to benefit from the large market of businesses and organizations whose operations are limited to a single country. Choosing a local MSP can free many from the overheads of unnecessary paperwork and red tape associated with regulations such as GDPR and DORA.<\/p>\n

Many businesses also have recent experience of supply-chain issues and border-closures during the pandemic and are aware of the benefits of having critical infrastructure, suppliers and support services nearby.<\/p>\n

There are other obvious benefits a local MSP may offer such as: local support with no time zone challenges, cost-savings, low latency and services such as on-site training. There are many articles available covering the benefits (and sometimes the cons), see:<\/p>\n

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\u201cIt started with COVID, frankly. Because what happened is you suddenly had this situation that your team sits in one country, your data in another country and the borders are closed. What do you do if something goes wrong? You physically couldn’t get there.\u201d<\/p>\n

Patrick Pulvermueller<\/strong><\/p>\n

CEO, Acronis<\/strong><\/p>\n

Source:<\/strong> The Register<\/a><\/p>\n<\/div>\n