{"id":90,"date":"2010-02-27T10:52:45","date_gmt":"2010-02-27T10:52:45","guid":{"rendered":"https:\/\/www.eginnovations.com\/blog\/?p=90"},"modified":"2022-08-28T04:23:05","modified_gmt":"2022-08-28T08:23:05","slug":"bsm-business-service-management","status":"publish","type":"post","link":"https:\/\/www.eginnovations.com\/blog\/bsm-business-service-management\/","title":{"rendered":"Business Service Management (BSM) for Virtualized\u00a0Infrastructures"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-8795 alignright\" src=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2019\/04\/business-service-management.png\" alt=\"Business Service Management\" width=\"300\" height=\"200\" border=\"0\" srcset=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2019\/04\/business-service-management.png 300w, https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2019\/04\/business-service-management-140x93.png 140w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>Had a very interesting discussion this week with a leading industry analyst who covers the <a href=\"https:\/\/www.eginnovations.com\/product\/application-performance-monitoring\">Application Performance Management<\/a> (APM) space. It had been more than two years since we had briefed her. Getting into the briefing she was a sceptic. She had been introduced to eG as an APM vendor several years ago, and wanted to know what was new in our APM solution. She heard from our PR manager that we were into virtualization management now and was even confused as to whether she should speak to us or one of her colleagues who covers virtualization should (even the analysts seem to work in silos!!!). Anyway, she decided to make the briefing and the first thing she wanted to know was why we\u2019d given up on APM and moved to virtualization management.<\/p>\n<p>As we went through eG\u2019s positioning against competing management vendors and showed how we focus on competitor\u2019s weak spots rather than go head-to-head against them, she was intrigued. Then we discussed how our play in the virtualization space was not to be yet another monitoring tool that just took vCenter data and put into another dashboard with pretty graphs. As we went through an example that illustrated how eG Enterprise took a business service performance problem and helped the service desk pin-point with a single click where the root-cause of the problem was (i.e., network? database? application? VM? physical server?), she could immediately see what we were doing and that eG Enterprise is the only solution today that correlates business service performance with that of the underlying infrastructure (physical and virtual) and helps pin-point where the real bottlenecks lie. She concluded by saying \u201c<strong>So you are doing BSM for virtual infrastructures! Cool!<\/strong>\u201c<\/p>\n<p>While BSM seems to be quite popular in the physical world, very few in the industry seem to have recognized its importance in the virtualized world as well. This article \u2013 <a href=\"http:\/\/itknowledgeexchange.techtarget.com\/server-virtualization\/egs-software-a-hit\/\" rel=\"nofollow\">http:\/\/itknowledgeexchange.techtarget.com\/server-virtualization\/egs-software-a-hit\/<\/a> \u2013 highlights why you should care about your business services in a <a href=\"https:\/\/www.eginnovations.com\/supported-technologies\/vmware-monitoring\">virtualized infrastructure<\/a> as well.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Had a very interesting discussion this week with a leading industry analyst who covers the Application Performance Management (APM) space. It had been more than two years since we had briefed her. Getting into the briefing she was a sceptic. She had been introduced to eG as an APM vendor several years ago, and wanted [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":8793,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[368],"tags":[],"class_list":["post-90","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vmware-monitoring"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Business Service Management for Virtualized Infrastructures<\/title>\n<meta name=\"description\" content=\"eG Enterprise is a business service management solution that correlates business performance with that of the underlying infrastructure.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eginnovations.com\/blog\/bsm-business-service-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Business Service Management for Virtualized Infrastructures\" \/>\n<meta property=\"og:description\" content=\"eG Enterprise is the only monitoring solution that correlates business service performance with that of the underlying infrastructure. Find out more!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.eginnovations.com\/blog\/bsm-business-service-management\/\" \/>\n<meta property=\"og:site_name\" content=\"eG Innovations\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/eGInnovations\" \/>\n<meta property=\"article:published_time\" content=\"2010-02-27T10:52:45+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-28T08:23:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.eginnovations.com\/blog\/wp-content\/uploads\/2019\/04\/bsm-monitoring-tools.png\" \/>\n<meta name=\"author\" content=\"Srinivas Ramanathan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Business Service Management for Virtualized Infrastructures\" \/>\n<meta name=\"twitter:description\" content=\"eG Enterprise is the only monitoring solution that correlates business service performance with that of the underlying infrastructure. 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