Administering the eG Manager to monitor the Citrix ShareFile

  1. Log into the eG administrative interface.
  2. eG Enterprise cannot automatically discover Citrix ShareFile server. You need to manually add the server using the COMPONENTS page (see Figure 1) that appears when the Infrastructure -> Components -> Add/Modify menu sequence is followed. Remember that components manually added are managed automatically.

    Figure 1 : Adding a Citrix ShareFile server

  3. Specify the Host IP and the Nick name of the Citrix ShareFile server in Figure 1. Also set the Agentless flag to Yes, select Other as the OS and SNMP as the Mode. Then click the Add button to register the changes.
  4. When you attempt to sign out, a list of unconfigured tests will appear as shown in Figure 2.

    Figure 2 : List of Unconfigured tests to be configured for the Citrix ShareFile server

  5. Click on the Control Plane Connectivity test to configure it. To know how to configure the test, click here.
  6. Once all the tests are configured, signout of the eG administrative interface.