Device Applications Test

XenMobile MDM is capable of identifying mobile devices with blacklisted applications and those without the suggested list of applications. Using the REST Web Services API, this test pulls out the number and names of these devices from XenMobile MDM, reports it per mobile operating system in use in the environment, and thus provides administrators with useful inputs for fine-tuning existing device management policies or creating new device management policies using XenMobile MDM.

Target of the test : A Citrix XenMobile MDM

Agent deploying the test : An internal agent

Outputs of the test : One set of results for each mobile operating system connecting to the corporate network

Configurable parameters for the test
  1. Test period - How often should the test be executed
  2. Host - The host for which the test is to be configured.
  3. WSDL url – This test connects to XenMobile’s REST Web Services API to pull out the required metrics. For this, you need to configure the test with the URL for connecting to the REST Web Services API. By default, eG Enterprise automatically discovers this URL and displays the same against wsdl url.   
  4. username and password – Specify the credentials of a XenMobile Device Manager web console user with the Administrator role.
  5. CONFIRM PASSWORD – Confirm the password by retyping it here.
  6. ssl – Indicate whether/not the XenMobile MDM server is SSL-enabled. By default, this flag is set to No.

  7. DETAILED DIAGNOSIS - To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

    The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability
    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test

Measurement

 Description Measurement Unit Interpretation

Devices with blacklisted applications:

Indicates the number of devices using this operating system that are hosting blacklisted applications.

Number

Use the detailed diagnosis of this measure to know which devices host blacklisted applications.

Devices with non-suggested applications:

Indicates the number of devices using this operating system that are hosting applications that are not in the suggested applications list. .

Number

Use the detailed diagnosis of this measure to know which devices host non-suggested applications.

Devices with missing required applications:

Indicates the number of devices using this operating system that do not contain one/more required applications .

Number

Use the detailed diagnosis of this measure to know which devices do not host certain required applications.

The detailed diagnosis of the Devices with non suggested applications measure lists the devices with non-suggested applications, the OS they use, the OS version, the applications they host, and the required applications missing on the devices. Using this information, administrators can configure policies to block such devices or to allow access to such devices after removing non-suggested applications from them.

Figure 1 : The detailed diagnosis of the Devices with non-suggested applications measure

The detailed diagnosis of the Devices with missing required applications measure lists the devices that do not host a few required applications. In addition, the detailed metrics reveal the OS used by each device, the OS version, and the applications missing on them. Using this information, administrators can configure policies to block such devices or to allow access to such devices after deploying the required applications on them.

Figure 2 : The detailed diagnosis of the Devices with missing required applications measure