Device Sessions Test

At any given point in time, administrators should be able to tell the number and names of devices connected to the XenMobile MDM server, as this is not only a good measure of the current workload of the server, but also points to the devices that are contributing to the load. In addition, administrators should also be able predict the future device load on the server, so that they can figure out whether/not the server has been sized right to handle the current and expected device load. To achieve this, administrators can use the Device Sessions test. This test indicates the current load on the server and enables administrators to gauge the future load as well by reporting the count of devices currently connected to the server and those for which the connection will resume shortly. The device IDs are also revealed as part of detailed diagnosis.

Target of the test : A Citrix XenMobile MDM

Agent deploying the test : An internal agent

Outputs of the test : One set of results for each mobile operating system connecting to the corporate network

Configurable parameters for the test
  1. Test period - How often should the test be executed
  2. Host - The host for which the test is to be configured.
  3. WSDL url – This test connects to XenMobile’s REST Web Services API to pull out the required metrics. For this, you need to configure the test with the URL for connecting to the REST Web Services API. By default, eG Enterprise automatically discovers this URL and displays the same against wsdl url.   
  4. username and password – Specify the credentials of a XenMobile Device Manager web console user with the Administrator role.
  5. CONFIRM PASSWORD – Confirm the password by retyping it here.
  6. ssl – Indicate whether/not the XenMobile MDM server is SSL-enabled. By default, this flag is set to No.

  7. DETAILED DIAGNOSIS - To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

    The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability
    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Connected devices:

Indicates the number of devices currently connected to the server.

Number

This is a good measure of the current workload of the server. Use the detailed diagnosis of this test to know which devices are currently connected to the server.

Resume expected devices:

Indicates the number of resume expected devices.

Number

This denotes the number of devices that are currently disconnected from the server, but for which the connection is likely to resume shortly. The value of this measure therefore indicates the anticipated device load on the server. Use the detailed diagnosis of this test to know for which the connection is expected to resume.

Resume requested devices:

Indicates the number of resume requested devices.

Number

This denotes the number of devices that are currently disconnected from the server, but for which a connection continuance has been requested. The value of this measure therefore indicates the anticipated device load on the server. Use the detailed diagnosis of this test to know for which devices connection continuance has been requested.

Created devices:

Indicates the number of devices that have been created on the server.

Number

Use the detailed diagnosis of this measure to know which devices are created on the server.

The detailed diagnosis of the Connected devices measure indicates which devices are currently connected to the server.

Figure 1 : The detailed diagnosis of the Connected devices measure