Devices Test

This test monitors devices connecting to the corporate network and captures those device that are:

  • Currently managed/unmanaged by the XenMobile MDM server;
  • Currently inactive;
  • Either bound by or have violated one/more of the policies defined on the server.

In the process, the test exposes the potential threats to the corporate network and also indicates whether usage policies need to be fine-tuned to avoid false alarms. These performance results also leads administrators to those devices that are not currently connected to the server and are hence out of its protective ring.

Target of the test : A Citrix XenMobile MDM

Agent deploying the test : An internal agent

Outputs of the test : One set of results for the XenMobile MDM server monitored

Configurable parameters for the test
  1. Test period - How often should the test be executed
  2. Host - The host for which the test is to be configured.
  3. WSDL url – This test connects to XenMobile’s REST Web Services API to pull out the required metrics. For this, you need to configure the test with the URL for connecting to the REST Web Services API. By default, eG Enterprise automatically discovers this URL and displays the same against wsdl url.   
  4. username and password – Specify the credentials of a XenMobile Device Manager web console user with the Administrator role.
  5. CONFIRM PASSWORD – Confirm the password by retyping it here.
  6. ssl – Indicate whether/not the XenMobile MDM server is SSL-enabled. By default, this flag is set to No.
  7. DETAILED DIAGNOSIS - To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

    The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability
    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Inactive devices:

Indicates the number of devices that are currently inactive.

Number

Use the detailed diagnosis of this measure to know which devices are inactive.

Unmanaged active sync devices:

Indicates the number of devices with ActiveSync configuration that are currently unmanaged.

Number

Use the detailed diagnosis of this measure to know which devices with ActiveSync configuration that are currently unmanaged.

Jailbroken devices:

Indicates the number of devices that are jailbroken.

Number

A device is said to be a jailbroken device if a user breaks the iOS user agreement and warranty in order to install unauthorized software on his/her device.

Use the detailed diagnosis of this measure to know which devices are jailbroken devices.

Perimeter breaching devices:

Indicates the number of devices that have been created on the server.

Number

If a device moves outside a defined usage perimeter, it is called a perimeter-breaching device.

Use the detailed diagnosis of this measure to know which devices are perimeter-breaching devices.

Passcode non-compliant devices:

Indicates the number of devices that have violated the passcode policies set.

Number

Use the detailed diagnosis of this measure to know which devices are currently passcode non-compliant.

Out of compliant devices:

Indicates the number of out-of-compliant devices.

Number

Use the detailed diagnosis of this measure to know which devices are currently out-of-compliant.

Devices newly enrolled:

Indicates the number of devices that enrolled with the device manager since the last measrurement period.

Number

Use the detailed diagnosis of this measure to know which devices enrolled newly.

Corporate owned devices:

Indicates the number of devices that are owned by the company.

Number

Use the detailed diagnosis of this measure to know which devices are owned by the company.

Employee owned devices:

Indicates the number of devices that are owned by employees.

Number

Use the detailed diagnosis of this measure to know which devices are owned by the employees.

Geo-fenced devices:

Indicate the number of devices that are bound by a geo-fence.

Number

A geo-fence setting specifies the radius within which a device should be used and the latitude and longtitude of usage.

Use the detailed diagnosis of this measure to know which devices are bound by this geo-fence.

Managed devices:

Indicates the number of devices that are currently managed by the server.

Number

Use the detailed diagnosis of this measure to know which devices are currently managed by the server.

Unmanaged devices:

Indicates the number of devices that are currently unmanaged by the server.

Number

Use the detailed diagnosis of this measure to know which devices are currently unmanaged by the server.

Devices with battery life less than 25%:

Indicates the number of devices with battery life less than 25%.

Number

Use the detailed diagnosis of this measure to know which devices have a very low battery life.

Percentage of managed devices:

Indicates the percentage of devices that are currently managed by the XenMobile MDM server.

Percent

 

Total devices:

Indicates the total number of devices connecting to the corporate network.

Number

This includes managed and unmanaged devices.