How to Monitor Microsoft Exchange 5.5 Server Using eG Enterprise?

The eG monitor for Exchange makes monitoring and managing Exchange server performance easy and efficient. Using either an agent-based or an agentless approach, administrators can monitor various aspects of the Exchange server's performance. After installation of the eG agent, refer to the below section to configure eG to monitor Microsoft Exchange servers (version 5.5 and 2000) that were auto-discovered by the eG Enterprise.

Managing the Monitor Microsoft Exchange 5.5 Server

eG Enterprise can automatically discover the Microsoft Exchange 5.5 Server in the environment and also lets you to add the Exchange 5.5 Server component if the server is not auto-discovered. The following steps explain you how to manage the server that was auto-discovered using the eG administrative interface.

  1. Log into the eG administrative interface.
  2. If a Exchange 5.5 Server component is already discovered, then directly proceed towards managing it using the COMPONENTS – MANAGE/UNMANAGE page.
  3. However, if it is yet to be discovered, then run discovery (Infrastructure -> Components -> Discover) to get it discovered or add the component manually using the COMPONENTSpage (Infrastructure -> Components -> Add/Modify). Remember that components manually added are managed automatically. Discovered components, however, are managed using the COMPONENTS – MANAGE / UNMANAGE page.
  4. To manage the Exchange 5.5 Server component that is auto-discovered, follow the Infrastructure -> Components -> Manage/Unmanage in the Infrastructure tile of the Admin menu.
  5. In the COMPONENTS – MANAGE/UNMANAGE page that appears next, select Exchange 5.5 as the Component type. Then, the auto-discovered components will be listed under Unmanaged Components section.
  6. Then, Choose a component to be managed from the list of components in the Unmanaged Components section.
  7. and clearly illustrate the process of managing a FTP server.

    Figure 1 : Viewing the unmanaged Exchange 5.5 servers


    Figure 2 : Managing an Exchange 5.5 server

  1. Once again, on signing out, you would be prompted to configure the MsXMail test. However, if the Mail test is already configured (for eg., while configuring an Exchange 5.5 mail server), then no such prompt will appear.
  1. The MsXMail test emulates a client connecting to a Microsoft Exchange server and sending/receiving mails. The eG Enterprise system, by default, switches off the execution of the MsXMail test. An administrator can optionally turn this test on, so that it can be executed on the Exchange 5.5 server. Figure 3 depicts the complete list of performance tests that are enabled and disabled by default for the chosen exchange 5.5 component type. To enable the test open the ENABLE / DISABLE TESTS page by following the menu sequence Agents -> Tests -> Enable/Disable. In this page, you can either preclude or exclude a test from being executed for a specific a test type of a component type.
  2. For an example, to preclude any of the performance tests of Exchange 5.5 component type, select the desired option from the drop-down list as depicted by the figure. Now select the test names from the DISABLED TESTS list box and click on the << button. (see Figure 3).


Figure 3 : Selecting the tests to be enabled for Exchange 5.5 component type


Figure 4 : Enabling the tests for the Exchange 5.5 component type

  1. Then, return to the SPECIFIC TEST CONFIGURATION page using the menu sequence Agents -> Tests -> Specific configuration.
  1. First choose Exchange 5.5 from the Component type list box and the specific component from the Component name list box. Then choose type of a test say as Performance from the Test type list box. Doing so will provide the agent summary details and as well the configuration status of all the tests pertaining to the chosen component respectively.
  2. To configure an unconfigured test, select the MsxMail test from the unconfigured tests list box and click on the Configure button. This will invoke the parameters to be configured for the chosen test. Finally click on the Update button to implement the changes as depicted by the Figure 4.


Figure 5 : Figure 2.11: Selecting MsxMail test from the unconfigured tests

  1. Upon clicking, the test parameters will be displayed (see Figure 6):
  • Test Period - How often should the test be executed
  • Host - The IP address of the machine where the Exchange 5.5 server is installed.
  • Port – The port number through which the Exchange 5.5 server communicates. The default port number is 25.
  • xchgmailbox - Specify the user name or the user ID of a user mail box available on the Exchange server that is to be used for this test.
  • xchgsitename - The name of a site in the Exchange server
  • xchgorgname - The name of the organization in the Exchange server to which the specified site belongs


Figure 6 : Figure 2.12: Configuring the MsXMail test


  1. Next, click the update button in Figure 6 to configure the test, and finally sign out of the eG administrative interface.
  2. Then, start the eG agent on the system that is hosting the Exchange server.