Horizon Communications Test

Omnissa RDS (Remote Desktop Services) delivers centralized Windows desktops and applications from RDS hosts to users through Horizon infrastructure. Monitoring its communication with user devices ensures reliable session brokering, low latency, stable connections, and proper resource utilization. It helps detect network issues, host overload, and failures that directly impact user experience and service availability.

This test monitors the Omnissa RDS server and collects key communication related metrics like Average Latency, Maximum Latency and number of connections. These metrics provide administrators with complete insights about communication performance of RDS. With this information administrators can take corrective actions before any issue is surfaced.

Target of the test : An Omnissa Horizon RDS server

Agent deploying the test : An external agent

Outputs of the test : One set of results for every port being monitored.

Configurable parameters for the test

Parameters	Description
Test Period	This indicates how often should the test be executed.
Host	The host for which the test is to be configured.
Port	Refers to the port used by the Omnissa Horizon RDS server.
Detail Diagnosis	To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled: The eG manager license should allow the detailed diagnosis capability Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

Measurements made by the test

Measurement	Description	Measurement Unit	Interpretation
Avg Latency	Indicates the average round-trip time for communication between clients and server during the last measurement period.	Milliseconds	It helps administrators assess overall user experience quality, identify gradual performance degradation, and validate whether network and protocol optimizations are functioning as expected.
Max Latency	Indicates the maximum round-trip time for communication between clients and server during the last measurement period.	Milliseconds	It is critical for detecting transient network issues, congestion, or infrastructure bottlenecks that may not appear in averages but can cause session freezes, timeouts, or intermittent user complaints.
Connections	Indicates the number of active client connections to this port during the last measurement period.	Number	Monitoring number of connections help validate capacity planning, detect abnormal spikes or drops in usage, correlate load with latency issues, and ensure RDS hosts and brokers are not overloaded.