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Desktops Test
If a user complains of issues when accessing or working with a desktop, administrators must be able to quickly zoom into that user’s session to identify the desktop that the user is currently logged into and determine what is wrong with the user’s session – is it inactive? Is it awaiting a refresh? Has the session logged out? The Desktops test provides administrators with this insight. This test auto-discovers all users who are currently logged into desktops and reports on the state of each user’s session, so that problems (if any) with desktop sessions can be isolated and fixed.
Target of the test : A VDI-in-a-Box Manager
Agent deploying the test : A remote agent
Outputs of the test : One set of results for each user session.
Parameters | Description |
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Test period |
This indicates how often should the test be executed. |
Host |
The host for which this test is to be configured. |
Port |
The port at which the specified host listens to. |
VDI in a Box Host |
The IP address of the vdimanager that is being monitored. |
VDI in a Box Username, VDI in a Box Password, and Confirm Password |
The test needs to log on to the VDI-in-a-Box appliance to pull out the metrics of interest. For this purpose, you need to configure the test with the credentials of a user with login rights to the appliance. By default, the appliance supports a root user named root (with the default password root) and a Read-only user named kvm (with the default password kaviza123). If you prefer not to expose the credentials of the root user, then you can configure the VDI in a Box Username and VDI in a Box Password parameters with the credentials of the user kvm. Confirm the password of this user by retyping it in the Confirm Password text box. Note: The default password of user kvm is kaviza123. If this is changed, then make sure you configure the VDI in a box password parameter with the new password. |
SSH Port |
Specify the SSH port number of the vdimanager. By default, this is 22. |
Detailed Diagnosis |
To make diagnosis more efficient and accurate, eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:
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Measurement | Description | Measurement Unit | Interpretation | ||||||||||||||||||||||||
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Status |
Indicates the current status of this user’s desktop session. |
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The values that this measure can take and their corresponding numeric values are discussed in the table below:
Note: By default, this measure reports the above-mentioned Measure Values while indicating the session state. However, in the graph of this measure, the same will be represented using the corresponding numeric equivalents only. To know which desktop the user is currently logged into, use the detailed diagnosis of this measure. |
Use the detailed diagnosis of the Status measure to know which desktop the user is logged into, from which client the user logged in, when he/she logged in, and the duration of access.
Figure 1 : The detailed diagnosis of the Status measure of the Desktops test