Trouble Ticket Integration Using the TT Mail Interface

Products

Solutions
Full Stack Observability

Single Console for Applications & Infrastructure.

eG Enterprise is an end-to-end IT performance monitoring solution that supports over 200 different technologies.

It consolidates your disparate, siloed monitoring tools into a single pane of glass to get you to the root-cause of performance problems quicker.

Role-based access control means everyone on the team can monitor their area of responsibility and create customized dashboards unique to their requirements.

When problems arise, eG Enterprise has already mapped your interdependencies and automatically correlates application and infrastructure performance to pin-point the root-cause.
End-to-End Monitoring for Digital WorkSpaces

Deliver the ultimate end-user experience by proactively addressing virtual application and desktop performance issues before your employees notice.

Citrix Monitoring

Citrix Cloud Monitoring

VMware Horizon Monitoring

AVD Monitoring

Amazon WorkSpaces Monitoring

Amazon AppStream Monitoring

Microsoft RDS Monitoring

IGEL Monitoring

VDI Monitoring
Trace User Accesses End-to-End Optimize Application Performance

Deliver high performance applications that are deployed on the cloud, on-premises or in hybrid, multi-cloud environments.

Java APM

.NET APM

PHP APM

Node.js APM
Single Pane of Glass for All Public Cloud Services

Consolidate your public cloud monitoring into a single dashboard and correlate the root-cause of problems even for hybrid or multi-cloud deployments.

AWS Monitoring

Azure Monitoring
Full Stack Observability for Containerized Environments

Full visibility into orchestration, worker nodes, containers, application running on them and the underlying infrastructure.

Docker Monitoring

Kubernetes Monitoring
Get 360° Visibilty of Virtual Machine Performance Virtual Machine Visibility

Unified console for monitoring virtual platforms which analyzes virtualization performance within the context of the business services that it supports.

VMware ESX Monitoring

Hyper-V Monitoring

Nutanix AHV Monitoring

RHEV Monitoring

Solaris LDoms Monitoring

Oracle VM Monitoring

Citrix Hypervisor Monitoring
High Performance Web Server Monitoring

Track performance and usage by web sites and transactions, error URLs, traffic, queues, slow requests and more in a single console.

Microsoft IIS Monitoring

Apache Monitoring

Nginx Monitoring
Full Stack Visibility into Web Application Server Performance

Monitor all aspects of application server performance: JVM, web containers, application transactions and more.

Tomcat Monitoring

WebLogic Monitoring

WebSphere Monitoring

JBoss Monitoring

SAP NetWeaver AS Monitoring
Unified and Integrated Server Monitoring

Track all key performance indicators of server performance from a central web console and get proactive alerts.

Windows Server Monitoring

Linux Server Monitoring

Solaris Server monitoring

HP-UX Server Monitoring

IBM AIX Server Monitoring

Server Hardware Monitoring
In-Depth Database Performance Monitoring and Insights

Get visibility into all aspects of database performance - workload, configuration, memory buffers, I/O operations, queries, and deadlocks.

SQL Server Monitoring

Oracle Database Monitoring

MySQL Monitoring

Sybase Monitoring

MongoDB Monitoring

MariaDB Monitoring

PostgreSQL Monitoring

SAP HANA Monitoring

IBM DB2 Monitoring
Insights into Every Layer, Every Tier of your IT Infrastructure

Monitor network, server, storage, cloud, containers and more. AIOps-powered insights make monitoring and diagnosis easy.

Active Directory Monitoring

Azure AD Monitoring

Network Monitoring

Storage Monitoring

Citrix ADC Monitoring
Customized Monitoring of Enterprise Applications and Saas

Get in-depth insights and proactively monitor and troubleshoot a wide spectrum of enterprise applications and SaaS services.

Office 365 Monitoring

SharePoint Monitoring

Microsoft Exchange Monitoring

SAP Monitoring

PeopleSoft Monitoring

AllScripts Monitoring

Moodle Monitoring

Cerner Monitoring
Vendor-specific Monitoring Solutions

Microsoft Monitoring

Red Hat Monitoring
Industry Solutions

eG Innovations offers specialized IT performance monitoring for a range of industries to help IT teams deliver what their businesses expect of them.

Healthcare

Education

Government

Banking & Finance

Credit Unions

Manufacturing

Retail

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The eG manager can be configured so that whenever an alarm undergoes a change – either generation, modification, or closure - the manager communicates this information to a TT system as an email message. Formatted email messages are sent to a mailbox from where the TT system has to retrieve the messages and process them appropriately.