Live Chat

XenDesktop Monitoring Simplified

Ensure successful VDI rollout and achieve maximum performance

Citrix Ready

eG Enterprise is a Citrix Ready certified monitoring solution purpose-built for Citrix XenDesktop environments. Incorporating deep domain expertise and embedded analytics, eG Enterprise delivers performance assurance for the entire virtual desktop infrastructure ─ from user to virtual desktop, virtualization to storage, network to cloud.

End-to-End Monitoring and Performance Assurance for Citrix XenDesktop

XenDesktop Performance Monitoring Tools from eG Innovations
  • Monitor all aspects of XenDesktop performance from logon to desktop access, application launch, and session resource usage
  • Obtain deep visibility into HDX virtual channels and measure Citrix user experience for every desktop session
  • Manage virtual desktops as a service, not just as individual silos
  • Troubleshoot faster with automated root cause diagnosis
  • Leverage built-in reports and analytics for optimizing and scaling the XenDesktop environment
 
 

Must-Have XenDesktop Monitoring Capabilities at Your Fingertips

  •  
    Automated Diagnosis
    • Automatic dependency mapping and topology discovery
    • Virtualization- and cloud-aware automated root cause diagnosis
    • Prove it is not Citrix and find the real cause of performance problems
     
  •  
    Proactive Alerting
    • Proactive alerts based on synthetic simulation results
    • Situational awareness with self-learning auto-baselines
    • Aggregated alerts for executive-level insight
     
  •  
    Powerful Analytics & Reporting
    • Access to historical data and trends through intuitive reports
    • Citrix-specific reports for post-mortem analysis of problems
    • VDI capacity planning and right-sizing analytics
    • User active/idle time monitoring report
     
 
 

Best Suited for VDI Readiness and Performance Assessment

Citrix XenDesktop Monitoring delivers high performance VDI services
  • Baseline VDI density, demand, usage and infrastructure metrics
  • Identify capacity bottlenecks and highlight risks and constraints
  • Run synthetic simulations to test logon performance, desktop availability application access, etc.
  • Track key user experience metrics in real time and be the first to know of issues
  • Use built-in reports to compare KPIs before and after migration
  • Ensure peak performance of desktops and meet expected service levels
 
 

Intuitive XenDesktop Monitoring Dashboards and Reports

 
  • Citrix XenDesktop performance monitoring dashboards
    100% web-based monitoring console (HTTP/S)
  • XenDesktop baselining and performance monitoring
    Automatic baselining with self-learning thresholds
  • XenDesktop performance reporting
    Out-of-the-box reports for historical data analytics
  • XenDesktop slow logon reporting
    Track slow logon trends over time
  • XenApp resource usage monitoring
    Identify resource-intensive sessions
  • XenDesktop user experience monitoring
    At a glance, view user experience for all users
  • XenDesktop logon simulator
    Built-in Citrix logon simulator
  • XenApp virtualization monitoring
    Deep-dive visibility into virtual desktops
  • XenDesktop monitoring on Citrix Cloud
    Monitor Citrix Cloud Delivery Controller
  • XenDesktop root cause diagnosis
    End-to-end service topology and root cause diagnosis
  • XenDesktop user activity monitoring
    User active time and idle reporting
  • XenDesktop capacity planning
    Capacity planning and right-sizing insight

Customized and Purpose-Built Monitoring for Citrix XenDesktop 7.x

eG Enterprise is a purpose-built monitoring solution for Citrix XenDesktop 7.x deployments. eG Enterprise is compatible with the FMA architecture, new deployment models in the cloud, new protocols, and new functionalities in Citrix XenDesktop 7.x.

  • Measure connection quality between user terminal to XenDesktop site
  • Monitor XenDesktop delivered as a Citrix Cloud service
  • Native support for monitoring Linux VDAs
  • Desktop Sessions
    • User logon performance
    • New user connections
    • User connection failures
    • Client connection failures
    • Machine failures
    • Configuration errors
    • Unavailable licenses
    • Unavailable capacity
  • Breakdown of Desktops
    • Powered on/off
    • With maintenance mode enabled
    • Assigned/Unassigned
    • With pending image update
    • Preparing/resuming
    • Start failures
    • Stuck-on-boot desktops
    • Unregistered desktops
  • Breakdown of Sessions
    • Active sessions
    • Connected sessions
    • Disconnected sessions
    • Preparing sessions
    • Reconnecting sessions
    • Non-brokered sessions
    • Pending sessions
    • Unknown sessions
  • User Experience
    • Logon time
    • Enumeration
    • Desktop launch
    • Application launch
    • Screen refresh latency
    • Client network latency
    • URLs accessed in session
    • HDX bandwidths
  • Controller Services
    • Broker service
    • AD identity service
    • Configuration service
    • Host service
    • Machine creation service
    • Licensing service
    • Monitoring service
    • Logging service
  • Monitor Other Citrix Tiers
    • XenApp
    • StoreFront
    • etScaler
    • XenMobile
    • PVS
    • ShareFile
    • Citrix Cloud
    • License Server
 
and more metrics
Close
 

360° Visibility into All Aspects of Citrix Logon Performance

eG Enterprise delivers in-depth visibility of Citrix XenDesktop logon times. Combining Citrix logon performance metrics from the Delivery Controller and the XenDesktop VMs, eG Enterprise allows Citrix administrators to easily isolate which step of the logon process is causing slowness for end users, and fix the problem before business impact.

XenDesktop Monitoring and Troubleshooting for Rapid Root-Cause Analysis

 
 

In-Depth Monitoring of Virtualization Performance and Resource Usage

VMs & Hypervisor Host

Monitor resource utilization of desktop VMs and hypervisor (host)

Virtual Machine

Track over-utilized and under-utilized desktop VMs (guest)

Resource Consumption

Identify what user activity and application access inside a VM causes increased resource consumption

User Experience Issue

Auto-correlate server virtualization and desktop virtualization metrics to pinpoint the root cause of user experience issues

 

Pre-Built Monitoring Support for Hypervisors and Cloud Platforms

VMware Citrix XenServer Amazon WorkSpaces NUTANIX Microsoft Hyper-V Azure
 

Prove It’s Not Citrix: Uncover the Real Cause of Citrix Performance Problems

XenDesktop Root Cause Analysis | XenDesktop Troubleshooting
  • Automatically discover interdependencies between Citrix tiers (NetScaler, StoreFront, PVS, Delivery Controller, etc.) and non-Citrix tiers (network, virtualization, AD, storage, cloud, etc.)
  • Visualize entire Citrix service topology on a single pane of glass
  • Automatically correlate performance alerts across the infrastructure and pinpoint the root cause in minutes
  • Easily differentiate the cause of the problem from the effects
  • Automatically baseline the XenDesktop infrastructure to get alerted to performance deviations from the norm
 
 
Watch Video
Whenever end users complain about performance problems, we can quickly and easily pinpoint the real cause using eG Enterprise, whether it’s the network, an application or actually some aspect of Citrix itself. Quote Sergio Checchi System Administrator, RSVZ  |  Read Case Study »
 

Helpful Resources

 

Learn all about it.

Get a Free Trial to see how eG Enterprise helps you drive top application performance for a great user experience. Or select Live Demo for a personalized product tour.

Close
eG Enterprise
eG Enterprise 6.1 is here.
Major advancements for Citrix Monitoring.