Beyond DEX — Observability Powering Performance.
Monitor Cross‑platform to achieve
full stack visibility
Don’t stop at surface‑level sentiment or scores. Correlate employee experience with performance across apps, devices, networks, and workspaces—so you can prevent productivity loss, not just measure it.
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Trusted by Global Enterprises
Systemat Digital Hub
We have no more frustrations because now we know where the problem is, and the root cause of issues is detected in minutes. With the eG Enterprise performance monitoring suite we deliver a robust and reliable environment that guarantees maximum uptime and user satisfaction.
50% less inbound calls within the first two months
Saved €55,000 in hardware costs within the first two months
Increased customer satisfaction through greater user experience
Dura Vermeer
eG Enterprise goes deeper and deeper into the root cause and analyzes the problem which brings you closer to the solution.
Increased user satisfaction
Proactive alters for early issues detection
Deep diagnostic to analyze performance problems
SeAH Networks
Color coded topology and experience views help us quickly understand what’s affecting end-user productivity and where bottlenecks exist.
Faster resolution of end user experience issues
Proactive detection of performance drift
Simplified troubleshooting across apps and infrastructure
Everything IT Needs
in the Best Digital Employee Experience Platform
Real experience visibility
Measure login times, app responsiveness, session quality, and device health
Dynamic experience baselining
Auto baselining identifies abnormal experience behaviour without static thresholds
Experience-to-root-cause correlation
Connect poor experience directly to application, device, or infrastructure causes
Proactive remediation guidance
Fix issues before users complain with prioritized insights and automation
AI with 25+ years domain knowledge
Correlate data, predict issues, and automate actions for proactive operation
From experience degradation to productivity—intelligently
Observe employee experience
Collect experience data across users, devices, sessions, applications, and environments.
Learn normal behaviour
AI models establish experience baselines across roles, locations, and usage patterns.
Detect experience degradation early
Identify subtle slowdowns and degradation before tickets are raised.
Identify the real cause
Correlate experience signals with backend, network, or device performance issues.
Act proactively
Trigger automated actions or guide IT with clear remediation recommendations.
Continuously improve
Baselines adapt automatically as environments, users, and workloads evolve.
Less guesswork. Better experiences.
Employee experience shouldn’t rely on surveys alone.
Experience clarity without operational complexity.
Request a Personalized DemoFrequently Asked Questions
DEX measures and improves how employees experience their digital tools—devices, applications, networks, and virtual workspaces.
Surveys report sentiment after the fact. DEX measures real time experience and connects it to technical root causes. eG Enterprise, one of the best DEX platforms, goes beyond DEX scores to identify the root cause behind user experience issues.
Yes. DEX provides visibility across home networks, virtual desktops, cloud apps, and endpoint devices.
Absolutely. IT controls when and how remediation runs—DEX executes safely and transparently.
Most customers start detecting experience issues proactively, leading to reduced tickets within days of deployment.
No. DEX scales from mid sized IT teams to global enterprises with distributed workforces.