More than end user experience monitoring tools — Get real performance intelligence.
Digital Workspace Performance. Without the Guesswork
Don’t stop at experience metrics. Connect real end‑user experience to application, desktop, and infrastructure performance, so you know why experience degrades—and exactly how to fix it.
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Trusted by Global Enterprises
Community Care Physicians
I love the Citrix user experience dashboards. It's so simple.
If a user has an issue, I look at the dashboard, see the network,
see the application, and say network is fine, Citrix is fine,
but the application is having latency; let me take a closer look
at the application server. And I can do all of that in a single console.
75% reduction in workspace-related service desk tickets
Faster login times and application response
Issues resolved before users noticed degradation
Systemat Digital Hub
We have no more frustrations because now we know where the problem is, and the root cause of issues is detected in minutes. With the eG Enterprise performance monitoring suite we deliver a robust and reliable environment that guarantees maximum uptime and user satisfaction.
Reduction of inbound support calls by 50% within the first two months
Saving of €55,000 in hardware costs within the first two months
Reduction in downtime and disconnection incidents
GlassHouse
eG is a cornerstone of our service delivery for enterprise and midmarket customers and allows our team to be proactive on issues before they manifest into operational outages.
Enabled differentiated managed services offerings
Improved operational efficiency and proactive issue management
Lower costs and competitive pricing through efficiency gains
Everything IT Needs
to Run a High‑Performance
Digital Workspace
Experience-aware monitoring
Measure real user experience—login times, app response, protocol quality
Dynamic anomaly detection
Auto-baselining detects performance drift without static thresholds
End-to-end root cause analysis
Correlate session issues to infrastructure causes in minutes
Automated remediation
Recover sessions, rebalance host pools, manage memory and disk—safely
Full-stack visibility
From user session to storage, network, and cloud infrastructure
From experience degradation to resolution—automatically
Context-aware AI troubleshooting
Auto-baselining learns normal behaviour and detects anomalies as soon as drift begins. real-time performance data across users, sessions, apps, infrastructure, and cloud.
Identify the cause
Correlate signals across tiers to pinpoint the infrastructure-level root cause.
Observe everything
Collect real-time performance data across users, sessions, apps, infrastructure, and cloud.
Fix the issue
Trigger automated remediation or provide clear, actionable recommendations.
Learn and adapt
Baselines adjust automatically as workloads and environments change.
Built for Enterprise. Priced for Reality.
Enterprise monitoring shouldn’t require enterprise overhead.
on-prem, or in-cloud
Depth without complexity. Scale without sprawl.
Request a Personalized DemoFrequently Asked Questions
Digital workspace monitoring ensures optimal performance and availability of the technologies that power modern digital workspace solutions—virtual desktops, applications, sessions, and supporting infrastructure.
Unlike standard DEX tools, eG Enterprise combines user experience monitoring with infrastructure visibility, root cause diagnostics, and automated remediation.
Yes, eG supports Citrix, VMware Horizon, Microsoft AVD, AWS Workspaces, and many other platforms.
Absolutely. Automation workflows can be customized, controlled, and configured according to your environment needs.
Most organizations start seeing insights and measurable improvements within days of deployment.
Remote workforce monitoring software helps organizations track performance, user experience, and application availability for remote employees.