More than ever before, monitoring solutions are under great scrutiny. When an application performance problem happens, IT managers are often asked why the monitoring solution they have did not detect the problem. Having expertise in the key applications and infrastructure being managed and being able to collect the right metrics that are early warning indicators of problems is a key for a monitoring solution to be effective.
The eG Universal Agent technology has been designed to make monitoring easy and effective. An eG agent deployed on a server monitors the server hardware, operating system and all of the applications running on it. The agent monitor function is universal in the sense that the same license can be used to deploy an agent irrespective of the operating system to be monitored or the applications to be monitored. This allows unparalleled deployment flexibility for IT managers. The universal agent can be deployed on the gold images or remotely and rapidly pushed to target systems using any software deployment tool.
Application specific protocols, APIs and utilities are used to interface with and collect metrics from 10+ operating systems, 180+ applications and 10+ virtualization platforms.
“With eG Innovations, we are reducing system maintenance and support costs, avoiding incremental IT spending and eliminating system downtime across the hospital. Performance and prediction reports help us optimize IT spending and save $100,000 per year.”
“eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.”
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