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Dissecting Customer Experience

Why Digital Performance Management is Essential to IT Transformation With all the buzz surrounding user experience these days, I thought it might be worthwhile to start “at 50,000 feet” and dissect user experience into its component parts and...

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Citrix Monitoring in 2020

A new year is upon us once again; the holidays are over and it’s time to get back to work. Happy New Year to all of you. Now how many of you have better monitoring as part of your New Year’s resolution? You want to implement better monitoring...