Comprehensive IT Infrastructure Monitoring

Get insights into every layer, every tier of your IT infrastructure from a central web console. Monitor network, server, storage, cloud, containers and more. AIOps-powered insights make monitoring and diagnosis easy.

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Modern IT infrastructures are heterogeneous and inter-dependent. They involve a number of different tiers that all perform specialized functions: Active Directory for user authentication, firewalls for security, load balancers for scale, virtualization for agility, storage for data retrieval, etc.

Often, each IT infrastructure tier has its own specialized monitoring tool. But administrators lack a single-pane-of-glass view into the IT infrastructure as a whole. The lack of a unified monitoring solution results in finger-pointing across tiers. Problems take longer to be resolved and troubleshooting is complicated and requires expertise.

eG Enterprise stands out as a leading IT infrastructure solution that simplifies managing your IT environment. By offering comprehensive IT infrastructure monitoring services, eG enables a unified approach to monitoring IT infrastructure and bridges the gap between different IT tiers.

Learn more about the IT monitoring Tool Challenge

eG Enterprise:
Service Monitoring for
IT Infrastructures

eG Enterprise is an end-to-end IT performance management and monitoring suite for today's heterogeneous, hybrid and scale-out infrastructures. While specialized monitoring tools provide deep-dive visibility into each tier, eG Enterprise is a general practitioner for your IT infrastructure - i.e., it provides the unified console from where administrators can detect and resolve a majority of IT issues.

When it comes to monitoring your IT infrastructure, the management tools used must be comprehensive, intuitive, and versatile. As a robust infrastructure monitoring system, eG Enterprise equips IT administrators with the necessary tools to efficiently oversee all aspects of their IT landscape. This integrated approach speeds up problem resolution and enhances overall operational efficiency, making it one of the top IT infrastructure solutions for modern, dynamic IT environments.

From a single pane of glass, IT administrators can monitor all aspects of their on-premises and cloud environments - across servers, applications, virtualization, storage, containers, and more.

Whether you're dealing with virtualized systems, cloud services, or traditional on-premises hardware, eG Enterprise's IT infrastructure monitoring capabilities ensure that every component is functioning optimally, keeping your IT backbone strong and reliable.

Service monitoring for IT infrastructures
  • Get correlated visibility across your data center and track performance metrics, resource utilization configuration changes, and hardware health
  • Intelligent alerts and dynamic baseline thresholds reduce alert noise and accurately pinpoint bottlenecks
  • Out-of-the-box reports help with capacity planning and infrastructure right-sizing
  • Integration with external ITSM, ChatOps, and workflow management tools makes IT operations more streamlined and efficient
  • Use a combination of agent-based and agentless monitoring approaches to meet your custom requirements

eG Enterprise offers unparalleled monitoring coverage for IT infrastructures, supporting 10+ operating systems, 10+ virtualization technologies, 20+ storage device types, and innumerable network devices. Add custom monitoring to eG Enterprise's extendable console.

Why eG Enterprise is an Ideal Fit for Monitoring any Modern IT Infrastructure?

  • Deployed in minutes
  • Monitor every layer, every tier
  • Built-in domain expertise
  • Auto-discovery capabilities enable touch-free installation
  • Machine learning and auto-baselining enables proactive alerts
  • 100s of out-of-the-box reports
  • APIs for administration at scale
  • Auto-correlation and root-cause
  • Automatic
  • Universal monitoring technology
  • Detailed diagnosis eliminates finger-pointing
  • Deployable on-premises or as SaaS
eG Innovations delivers a way to monitor the entire IT infrastructure from a single dashboard

Key Features You'll Unlock

eG Enterprise is an Enterprise-Class Solution, meaning our infrastructure monitoring tool is open, compatible, customizable, scalable, and secure. It's built to integrate seamlessly into existing and future architecture, safeguarding against internal and external threats.

Role-Based Access Control (RBAC):

Cater to different stakeholders in your organization with customizable dashboards and reports. Whether it's IT operations, helpdesk, domain experts, IT architects, or executives, eG Enterprise provides tailored views for each role, enhancing efficiency and focus.

  • Easily configure access control for different stakeholders.
  • Match dashboards and reports to their specific areas of interest.
  • Seamless integration with Active Directory or Identity Management Systems.
Role-Based Access Control (RBAC)

Seamless Integration with Existing Systems and Tools:

eG fits perfectly into your existing setup. Whether it's incident management tools or existing reporting formats, eG Enterprise integrates without hassle, ensuring a smooth transition and operational continuity.

  • Seamlessly integrate with your existing monitoring tools, processes, and systems.
  • Automate incident creation, updates, and closure in tools like ServiceNow.
  • Support for a published REST API for external dashboard generation and reporting.
Seamless Integration with Existing

Easy Deployment & Compliance with Security Policies:

Designed with security at its core, eG Enterprise aligns with corporate security and firewall policies. It supports a push architecture and works seamlessly with secure proxy servers to ensure robust protection and easy deployment.

  • Ensure secure deployments that align with corporate security policies.
  • Utilize a push architecture for agent communication to reduce vulnerability.
  • Support for communication through secure proxy servers.
  • Integration with existing password complexity rules and policies.
Easy Deployment & Compliance

Simple Licensing Policy:

Experience the simplicity and flexibility in licensing. eG Enterprise avoids complicated models, offering straightforward options based on your specific monitoring needs, ensuring cost-effectiveness and ease of scalability.

  • Implement straightforward licensing policies.
  • Licensing based on OS or physical servers for ease of adoption.
  • Flexible licensing that allows administrators to choose components for monitoring.
Simple Licensing

Customization and Extensibility:

Tailor eG Enterprise to your unique requirements. With open APIs, integrate custom monitoring capabilities seamlessly into your IT environment. It's designed for adaptability, allowing you to extend monitoring beyond out-of-the-box capabilities without complex programming.

  • Provide open APIs for custom monitoring capabilities.
  • Seamless integration of custom metrics into the monitoring framework.
  • Enable extension without requiring programming skills.
Customization and Extensibility

Multi-Tenancy Support:

Ideal for complex organizational structures. eG Enterprise offers personalized monitoring views for different departments or regions, ensuring efficiency and autonomy within a unified system.

  • Accommodate complex organizational structures.
  • Allow different entities to have control over their monitoring settings.
  • Configure personalized views for each entity within one instance.
Multi-Tenancy Support

Broad Platform Support:

No matter the diversity of your IT infrastructure, eG Enterprise supports a wide range of operating systems, virtualization platforms, cloud technologies, and storage technologies, making it a versatile choice for any large organization.

  • Adapt to the multiple technology choices made by different departments and regions within large organizations.
  • Ensure smooth integration with a wide range of platforms to facilitate effective monitoring across the entire infrastructure.
Broad Platform Support

Limited Visibility Operability:

Designed to provide insights even with restricted access across different IT teams. eG Enterprise helps identify potential problem areas across domains, facilitating better communication and quicker resolution of any IT issue.

  • Seamlessly deploy agents to suit the diverse IT teams and infrastructure tiers within your large enterprise.
  • Optimize operations even with limited visibility to quickly identify the root cause of performance issues.
  • Gain actionable insights using eG's specialized monitoring approach, such as TCP retransmission analysis, to address access restrictions and expedite issue resolution.
Limited Visibility

Scalability and High Availability Configuration Support:

Built to handle the demands of large enterprises, eG Enterprise offers scalability and high availability options, ensuring consistent performance and reliability even in expansive and demanding IT environments.

  • Scale vertically and horizontally to handle large workloads.
  • Efficiently manage storage, caching, and metric collection in large environments.
  • Offer high availability configurations for critical components.
  • Address SLA guarantees with flexible HA options for databases, management servers, and polling agents.
Scalability and High Availability Configuration Support

Server Monitoring made Easy

eG Enterprise supports monitoring any type of server (including rack server, blade server, tower server, etc.) across a wide range of vendors such as HP, Dell, BMC, Cisco, and more.

  • Monitor availability, response time, and hardware health of multi-vendor servers
  • Track CPU, memory, and disk usage in real time and identify bottlenecks
  • Forecast when capacity will run out, using out-of-the-box capacity planning reports
  • Remotely remediate server issues with automated control actions - terminate runaway processes, start/stop services, reboot servers, etc.
  • Capture hardware failures and faults (fan speed, temperature, power supply, CPU, battery, etc.)
Infra Monitoring using eG Enterprise

Monitoring any
Operating System

eG Enterprise is a unified solution for monitoring all server and desktop operating systems:

  • Monitor Windows, Linux, UNIX, IBM AIX, HP-UX, CentOS, OS/400, macOS, Solaris, and more from a single web-based console
  • Identify runaway processes, zombie processes and high CPU processes
  • Detect corrupt and malfunctioning services for faster troubleshooting
  • Get key OS KPIs, going well beyond basic CPU, memory and disk monitoring
  • Track real-time OS configuration changes and compare configuration changes over time
  • Generate reports on OS hardware and software inventory

The Only Virtualization Monitoring Solution
with In/Out Views

eG Enterprise enables you to effectively monitor your multi-hypervisor virtual environment and identify critical bottlenecks that affect performance of business applications - whether in the hypervisor, host server, or guest virtual machine (VM). Using a patented "inside-outside" monitoring technology , eG Enterprise provides performance metrics from two vital perspectives:

VMware Horizon Virtual Desktop Monitoring Tool

Monitor 10+ virtualization technologies
eG Enterprise

One Console for Monitoring all Storage Devices

Easily detect storage bottlenecks in external SAN and NAS arrays that affect application and server performance. eG Enterprise supports monitoring over 20 storage devices including EMC, NetApp, Dell, Hitachi, HPE, and more.

  • Get alerted to storage performance issues within your SAN arrays, LUNs, storage pools/RAID groups, etc.
  • Monitor storage performance metrics including IOPS, throughput, and latency
  • Track capacity metrics over time, analyze trends and get actionable insights for capacity expansion
  • Correlate storage performance with application dependencies to find out whether an application slowdown occurred due to storage issues

Monitor Network Devices, Flows, Traffic

You can monitor the availability, fault and performance of any SNMP-enabled network device in your network including routers, firewall, switches, gateways, and load balancers from vendors such as Cisco, F5, HPE, Dell, Citrix, etc. Key network performance metrics monitored include:

  • Availability
  • Packet loss
  • Network delay
  • Latency
  • Traffic
  • Bandwidth
  • Discards
  • Errors
  • Get alerted to storage performance issues within your SAN arrays, LUNs, storage pools/RAID groups, etc.
  • Monitor storage performance metrics including IOPS, throughput, and latency
  • Track capacity metrics over time, analyze trends and get actionable insights for capacity expansion
  • Correlate storage performance with application dependencies to find out whether an application slowdown occurred due to storage issues

Our network-aware application visibility provides correlated insight to help administrators easily identify if slow network connectivity is impacting application performance.

Monitoring of the Cloud, For the Cloud and From the Cloud

  • Monitor all your cloud environments (SaaS, PaaS, IaaS) from one console.
  • Track performance and usage of popular services offered by Amazon AWS, Microsoft Azure, Alibaba, and Citrix Cloud
  • Get comprehensive performance visibility into private cloud environments and track demand, consumption, and quality metrics
  • Compare performance of pre- and post-migration environments as you deploy new services or scale existing workloads in the cloud
  • Available as a multi-tenant SaaS service from the cloud and consumable on-demand.

Converged Application Performance and Infrastructure Monitoring

Today's business-critical IT infrastructures require solutions that provide ready answers to performance problems. IT infrastructure monitoring only provides part of the answers. Application performance monitoring provides insights if the issues are in the application code. Having different infrastructure and application monitoring solutions necessitates the need for manual oversight and analysis.

eG Enterprise is one of the industry's first converged application performance and infrastructure monitoring solutions.

  • Monitor user experience, get code level visibility, and monitor IT infrastructures from one console
  • Auto-correlate application performance with all supporting tiers of the infrastructure (server, virtualization, storage, network, etc.) to identify the root cause of performance problems
  • Troubleshoot quickly, keep users happy and the business working efficiently with converged application and infrastructure monitoring services.
IT infrastructure and application performance monitoring

What Customers Say About Us

What do customers say about eG Innovations?
What do customers say about eG Innovations?
eG Innovations helps companies identify the root cause of complex IT and application performance problems.

Start your free trial or schedule a custom demo with an engineer

  • Works on cloud environments, hybrid cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring cloud applications, digital workspaces and IT infrastructures
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eG Enterprise