eG Enterprise is an end-to-end APM solution that monitors your application's performance and the supporting infrastructure in context and in a single pane of glass, so you can quickly diagnose the root cause of performance problems wherever they occur.
Trusted by leading companies
In today's age of digital transformation and cloud-driven application deployments, delivering excellent digital experience for end-user experience is the primary focus for organizations. Simply tracking application up/down status and basic CPU and memory utilization metrics is no longer sufficient.
A cohesive application performance monitoring (APM) strategy that focuses on customers’ digital experience, business transactions, application dependencies and infrastructure performance is key to achieving application performance success.
eG Enterprise is a converged application and infrastructure monitoring solution that answers the toughest IT problem of today: "Why is my application slow?". With eG Enterprise, you can:
eG Enterprise is an end-to-end performance
management solution that allows enterprises to detect,
diagnose, and resolve application
performance issues before end-users are affected.
| Delivers deep performance visibility from application code to bare metal – across cloud, virtualized, containerized, physical, and hybrid IT infrastructures |
| Ensures proactive detection and resolution of application slowdowns using built-in artificial intelligence, machine learning and root cause analysis |
| Provides a unified console to monitor user experience, application and infrastructure performance, reducing disagreements and blame among application owners, IT Ops, DevOps, and developers |
eG Enterprise is aligned with Gartner's functional dimensions of APM platforms:
With eG Enterprise, we can now quickly identify root causes of incidents, resolving
them before users are impacted. Automatic prioritization and categorization of
alerts helps us better focus on the important issues and prioritize our resources
accordingly.
Problems in your application can happen anywhere in your technology stack.
eG Enterprise gives you a single-pane-of-glass that
gets you to the root-cause of the problem
in three clicks no matter where it occurs.
Considering application-to-application mappings, application-to-VM relationships, and application-to-network dependencies, eG Enterprise differentiates the root cause of a problem from its effects.
Unique among application monitoring tools, this unified monitoring capability helps administrators identify and resolve the exact cause of an application slowdown: Is it the application code, operating system, server hardware, database, network, virtualization, or storage?
eG Enterprise uses a tag-and-follow approach and automatically traces user access from web browsers or native mobile applications to the application servers, and pinpoints the server-side component responsible for slow business transactions.
eG Enterprise includes real user monitoring (RUM) to agentlessly monitor how users interact with websites and web applications in real time:
eG Enterprise's synthetic transaction monitoring capabilities complement RUM. Administrators can simulate and test user transactions 24x7, and detect issues before end-users encounter them.
The combination of both RUM and synthetic monitoring provides the complete set of metrics and KPIs required to monitor the digital experience of end-users as they interact with enterprise applications and services.
eG Enterprise provides actionable insights using proactive alerts, self-learning baseline thresholds, and built-in correlative intelligence. Leverage out-of-the-box and custom reports for streamlined historical application performance trending, operational analytics, and infrastructure capacity planning.
eG Enterprise provides actionable insights using proactive alerts, self-learning baseline thresholds, and built-in correlative intelligence. Leverage out-of-the-box and custom reports for streamlined historical application performance trending, operational analytics, and infrastructure capacity planning.
Customers choose eG Enterprise because it offers an
end-to-end IT monitoring solution that pinpoints the
root cause of digital experience
problems and prevents them from chasing the symptoms of the problem.
The ROI of eG Innovations exceeded our expectations. IT benefitted as a whole because help desk tickets weren’t created and time management was a lot better -- we weren’t spending hours trying to pinpoint issues, we could reallocate those resources to other, more important activities.
We struggled with performance issues in some applications and haven’t been able to identify the reason in our production environment. Only eG Enterprise pointed out the real failure with the help of its root cause analytics and out-of-the-box thresholds and monitoring templates.
eG Enterprise's unified performance monitoring approach helped clean up our monitoring mess. We use it almost exclusively now, and plan to continue expanding the scope to include all critical IT services and systems.
eG Enterprise is very easy to use and implement.
The experience for both administrators and customers is great
and it was easy to understand how to work with the system
and make the best use of it.
You can explain how eG works to your colleague in under 30 minutes. Its auto-thresholds save a lot of time. Isolating and pin-pointing the root cause of the problem in a single view within just a few clicks is super effective. You don't need consultants in-house to maintain the product like we had to with HP OpenView. Not only is this convenient but saves a lot of money as well. Also, eG Innovations' direct support is excellent.
eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.
By using eG Enterprise we have less chance for disruptions. We can monitor the server load and optimize usage of the servers. And we now spend less time on problem analysis. As far as I am concerned, eG Enterprise is highly recommended for every organization with a large-scale server environment where IT is business-critical.
The ability to view the entire IT infrastructure responsible
for our call center from one central console is the
single biggest benefit to us.
Supported by eG Enterprise
Unify your IT infrastructure and application monitoring in a single pane of glass
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Be the first to know when the user experience of web applications is affected, when, where, and how |
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Enhance application uptime, and be proactively alerted to performance deviations |
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Boost customer satisfaction by ensuring rich user experience for web applications |
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Increase ROI and productivity by ensuring peak performance of applications on-premises and in the cloud |
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Accelerate troubleshooting of issues, using deep diagnostics and actionable insights |
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Provide metrics, analysis and reports for a broad range of stakeholders: Management, business owners, IT operations, architects, developers, and helpdesk |
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eG Enterprise is the only single pane-of-glass, virtualization-aware, auto-diagnostic IT infrastructure performance monitor |
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Gain actionable answers to performance issues, wherever they originate, from application code to bare metal |
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Understand the impact of infrastructure issues on application performance and user experience |
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Unify IT performance monitoring, alerting, diagnosing, reporting, and capacity planning in a single console |
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Ensure a great user experience and dramatically improve IT efficiency |
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Benefit from flexible deployment options (on-premises and SaaS) and IT monitoring approaches (agentless and agent-based) |
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20 years of delivering exceptional monitoring capabilities to IT teams and enterprises |
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End-to-end monitoring gets you to the root-cause of problems faster in application or infrastructure tiers |
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Dedicated support team in every region to provide quick support at any time of the day |
APM is the ability to monitor applications in-depth, in order to determine how well they are performing and to be able to discover and troubleshoot application bottlenecks.
Code-level issues are a key focus of APM solutions, but they are not the only focus. For instance, bottlenecks in the Java virtual machine (JVM) configuration can affect an application's performance and hence, monitoring for JVM issues is also included in the scope of APM solutions.
No, a standard technique for obtaining application code insights is using byte-code instrumentation. Byte code is injected into a Java JVM or .NET CLR and this functions in a manner that is transparent to the application. The injected code captures all application method calls, database queries, extrernal web accesses and so on and can produce transaction flow graphs that highlight where most of the time is spent during processing of a request.
No, there are a new breed of converged application and infrastructure monitoring tools like eG Enterprise that provide deep application level insights and broad infrastructure monitoring support.
Most APM solutions support the common programming platforms in use. eG Enterprise supports Java, Microsoft .NET and .NET Core, PHP and Node.js.
An APM solution must include different ways of monitoring user experience. Typically, this is a combination of synthetic monitoring and real user monitoring.
It must support monitoring of the application engine - Java JVM or .NET CLR, etc. It must also provide insights into the performance of the web container/application server hosting the application (e.g., Tomcat, WebLogic, WebSphere, JBoss, etc.), and it must include distributed transaction tracing capabilities for code level diagnosis. These are the minimum expectations of an APM tool.
