Lifecycle of eG Enterprise products

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There are three phases in the lifecycle of an eG Enterprise version:

  • General Availability (GA): when a version becomes available for production use.
  • End of Support (EOS): when updates and bug fixes for a version stop (usually after the GA of the next version)
  • End of Life (EOL): when we stop responding to any requests from customers running this version. EOL is usually 18 months from the GA of the next release.

Customers are encouraged to upgrade to the next version well before the EOL of a version. When an issue reported by a customer is resolved by a later release, we generally recommend that customers upgrade to the latest release to overcome any problems they have and to get the latest functionalities.

Key deadlines for
eG Enterprise versions

Version GA EOS EOL
6.3.1 Jan 2018 Nov 2019 May 2021
7.1.2 Nov 2019 May 2020 Nov 2021
7.1.4 May 2020 Aug 2020 Feb 2023
7.1.6 Aug 2020 Apr 2023 Dec 2023
7.1.8 Feb 2021 Apr 2024 Dec 2024
7.2.4 Jan 2023 - -
7.2.6 Apr 2023 - -
7.2.8 Aug 2023 - -

Contact our support team if you have any questions about EOS/EOL dates for eG Enterprise.

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