When users complain that "Citrix is slow", you have to pinpoint the root-cause of the problem. Monitoring sessions alone like Citrix Director does is not enough. eG Enterprise provides correlated visibility of every Citrix tier with AIOps technology to help you ensure great Citrix user experience.Start Your Trial
Citrix Director is the monitoring and troubleshooting built into the Citrix stack. With Citrix Director, administrators can:
Citrix Director supports on-premises and Citrix Cloud deployments. Monitoring of Microsoft Windows and Linux VDAs is supported.
It must be noted that to avail all the features of Citrix Director, platinum licensing is needed. Also, if additional analysis of the metrics is required, an additional Citrix product - Citrix Analytics for performance - is needed.
Developed and fine-tuned based on over a decade of experience working with Citrix technologies, eG Enterprise is a comprehensive, end-to-end, proactive monitoring, diagnosis and reporting solution for Citrix environments. It's embedded domain expertise is a key reason why Citrix customers rely on eG Enterprise.
eG Enterprise is Citrix Ready certified and is being used by Citrix themselves to monitor their cloud environment that is used for global demos, events and analyst briefings.
|Key Features||Citrix Director||eG Enterprise|
|Flexible Deployment (Both On-premises and Cloud)||Yes||Yes|
|Visualization||Intuitive, simplistic screens with limited diagnostics and drill down options. No topology views.||Intuitive and customizable dashboards; intelligent color-coded stack models to report anomalies; topology views make it simple for helpdesk staff to triage problems.|
|Historical performance monitoring data||Limited.
Platinum version - 1 year,
Enterprise version - 1 month
Other versions - 7 days
|Unlimited (depending on the storage capacity)|
|Synthetic logon monitoring and application availability testing. Full session simulation including logon to Citrix and further launch and access of applications||No||Yes|
|Real user logon monitoring||Director only looks at real user logon from brokering to interactive session. No visibility into other areas that impact user logon performance.||eG Enterprise provides detailed visibility of real user logon processing. Easily identify if slowness is due to large user profiles, GPO processing, logon script execution, client network latency, AD authentication, etc|
|Citrix Storefront monitoring||No||Yes|
|Provisioning Services monitoring||No||Yes|
|Citrix ADC monitoring||Integration with NetScaler MAS provides HDX Insight. No other ADC metrics are natively available in Director.||Yes|
|Citrix Sharefile monitoring||No||Yes|
|Citrix Endpoint Management monitoring||No||Yes|
|Citrix Cloud monitoring||Yes||Yes|
|Citrix Hypervisor monitoring||No||Yes|
|Monitoring of network, AD, virtualization, storage, cloud and other tiers supporting Citrix||No||Yes|
|Monitoring of other digital workspace technologies from the same console||No||Yes|
|Monitoring of applications accessed through Citrix (e.g., SAP, CRM, O365 etc.)||No||Yes|
|Automatic self-learning baselines for proactive alerting||No||Yes|
|Automated Root-cause analysis||No||Yes|
|Multi-mode alerting capability||No||Yes|
|Configuration and change tracking capabilities||No||Yes|
|Extensive reports for different stakeholders||Minimal||Yes|