eG Enterprise emulates a real user accessing an application, records and plays back the scenario 24x7.
- Using the same thin client (e.g., Citrix), thick client (e.g., SAP GUI) and web applications that real users access, the system performs a sequence of mouse clicks, data entry operations and keystrokes based on pre-recorded scripts.
- Observing the responses at each transaction step, eG Enterprise matches the results with expected patterns and baselines, and reports the performance metrics in an intuitive web console.
- Based on the results, IT teams can quickly determine which transaction in a session is slow or not working.
A typical example of synthetic monitoring is the emulation of a business transaction where a user logs into SAP application, accesses records, updates information, and finally logs out of the session.