Synthetic Transaction Monitoring

This is the simplest simulation approach. It simulates requests to target systems and applications by simulating requests using different common protocols (HTTP, SMTP, FTP, SQL, ICA, etc). Depending on the target, protocol simulation can be used to test individual tiers of an infrastructure or to check end-to-end performance. By design, protocol simulation works for single-step transactions only.

• Proactively tests and provides a breakdown of response time to identify where the bottleneck lies
• Track performance over time and identify time periods when performance deteriorates
• Simulate performance from multiple locations to get a holistic view

This is a tool for synthetic monitoring of any type of web applications. To support multi-step transactions, a recording engine tracks all mouse clicks and form fills, and creates a script that can be replayed 24x7. The record and replay engine are based on the popular Selenium driver and screenshots are captured whenever a transaction fails.

• Emulate real user interactions to website from multiple locations and record website availability and end-to-end response times
• Identify which transaction(s) of a web application/website interaction are causing slowdowns, and provide instantaneous alerts on service outages and slowdowns
• Facilitate root-cause diagnosis and infrastructure optimization through correlation with other network, server, and application performance indicators

The eG Enterprise Logon Simulator is a purpose-built synthetic performance monitoring solution that provides complete visibility to proactively detect and troubleshoot logon issues for Citrix, Omnissa Horizon, and Amazon WorkSpaces environments.

• Test from multiple endpoints across global and remote locations and compare performance
• Support multiple applications per user for logon simulation
• Support multiple users from the same endpoint for logon simulation
• Identify the cause of slow logon by obtaining a breakdown of every step of the logon process - web access, authentication, application enumeration, desktop launch, etc.

Find out more about Logon Simulation 

For simulating thick clients or thin clients, eG Enterprise uses a recording and playback engine that relies on optical character recognition (OCR) technology. The recording phase creates a script that includes which mouse clicks or keystroke actions are performed, which area of the display needs to be checked for the validity of the response, etc.

• Test any type of application, from any location
• Collect factual metrics about session performance and user experience, and identify issues proactively
• Playback from different global or remote endpoints to compare performance locations
• Establish benchmarks for session performance - which can then be used as baselines to compare against real user monitoring metrics

Find out more about Client Session Simulation 

eG Enterprise synthetic transaction monitoring helps answer critical performance questions, such as:

• Are the critical business applications available to handle user requests?
• What is the total response time for a typical user access to a business-critical service?
• Which of the transactions of a service is slow or failing?
• Are there specific times of day when the slowdown occurs?
• How does the performance vary depending on the geographic location from which the user is connecting?

eG Enterprise monitors the simulated environments that are integrated with multiple Identity Providers (IdPs) and are enabled with 2FA/MFA support. The following table explains in detail the support matrix for various synthetic monitoring capabilities offered: