Synthetic Application Monitoring

eG Enterprise emulates a real user accessing an application, and records and plays back the scenario 24x7.

• It uses the same thin client (e.g., Citrix), thick client (e.g., SAP GUI), and web applications that real users access, and performs a sequence of mouse clicks, data entry operations, and keystrokes based on pre-recorded scripts.
• It observes the responses at each transaction step, matches the results with expected patterns, and baselines, and reports the performance metrics on an intuitive web console.
• Based on the results, IT teams can quickly determine which transaction in a session is slow or not working.

eG Enterprise lets you test a new feature/functionality of your application before deployment. Well before real end-users experience the new functionality, simulate scenarios, and synthetically test performance.

• Proactively test and measure user experience before and after implementing a new functionality
• Run synthetic tests 24x7 and identify times when performance deviates from pre-established benchmarks and SLAs
• Compare user experience metrics in a new geography with other locations
• Correlate simulated user experience metrics with performance of the supporting infrastructure tiers for root cause diagnosis

eG Enterprise synthetic transaction monitoring helps answer critical performance questions, such as:

• Are the critical business applications available to handle user requests?
• What is the total response time for a typical user access to a business-critical service?
• Which of the transactions of a service is slow or failing?
• Are there specific times of day when the slowdown occurs?
• How does the performance vary depending on the geographic location from which the user is connecting?