Synthetic Application Monitoring

Proactively monitor and troubleshoot key transactions for any application from anywhere

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Proactively Measure User Experience
for Any Application

Businesses expect seamless user experience and productivity. By monitoring the end-user experience continuously, IT managers will be alerted when users experience poor performance, slowdowns, or outages. A popular way to monitor user experience is using software robots to simulate users accessing the application.

The results of periodic simulation highlight whether the application is working well and its responsiveness. By checking the status of your application performance even when no users are actively accessing, simulation of user sessions provides proactive indicators of potential problems. Using the results of the simulation, administrators can easily identify what affects user logon experience: credential authentication, application enumeration, application launch, etc.

User Experience for Any Application, Proactively

Client Session Simulation with
eG Enterprise

eG Enterprise embeds the ability to monitor real user sessions as well as simulated sessions. For simulating thick clients or thin clients, eG Enterprise uses a recording and playback engine that relies on optical character recognition (OCR) technology. The recording phase creates a script that includes what mouse clicks or keystroke actions are performed, which area of the display needs to be checked for validity of the response, etc.

Full Session Simulation from eG Enterprise V7
  • Test any type of application, from any location
  • Collect factual metrics about session performance and user experience, and identify issues proactively
  • Playback from different global or remote endpoints to compare performance locations
  • Establish benchmarks for session performance - which can then be used as baselines to compare against real user monitoring metrics

eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.

Mike MontanoSenior Manager, Allscripts


How Full Session Simulation Works in
eG Enterprise

eG Enterprise emulates a real user accessing an application, and records and plays back the scenario 24x7.

  • It uses the same thin client (e.g., Citrix), thick client (e.g., SAP GUI), and web applications that real users access, and performs a sequence of mouse clicks, data entry operations, and keystrokes based on pre-recorded scripts.
  • It observes the responses at each transaction step, matches the results with expected patterns, and baselines, and reports the performance metrics on an intuitive web console.
  • Based on the results, IT teams can quickly determine which transaction in a session is slow or not working.
Full Session Simulation from eG Enterprise v7

A typical example of full session simulation would be the emulation of a business transaction where a user logs into SAP application, accesses records, updates information, and finally logs out of the session.

Proactive User Experience Testing & Performance Assurance

eG Enterprise lets you test a new feature/functionality of your application before deployment. Well before real end-users experience the new functionality, simulate scenarios, and synthetically test performance.

  • Proactively test and measure user experience before and after implementing a new functionality
  • Run synthetic tests 24x7 and identify times when performance deviates from pre-established benchmarks and SLAs
  • Compare user experience metrics in a new geography with other locations
  • Correlate simulated user experience metrics with performance of the supporting infrastructure tiers for root cause diagnosis

Get Answers to Key Performance Questions

eG Enterprise synthetic transaction monitoring helps answer critical performance questions, such as:

  • Are the critical business applications available to handle user requests?
  • What is the total response time for a typical user access to a business-critical service?
  • Which of the transactions of a service is slow or failing?
  • Are there specific times of day when the slowdown occurs?
  • How does the performance vary depending on the geographic location from which the user is connecting?

Start your free trial or schedule a custom demo with an engineer

  • Works on cloud environments, hybrid-cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring applications, digital workspaces and IT infrastructures
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