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Businesses expect seamless user experience and productivity. By monitoring the end-user experience continuously, IT managers will be alerted when users experience poor performance, slowdowns, or outages. A popular way to monitor user experience is using software robots to simulate users accessing the application.
The results of periodic simulation highlight whether the application is working well and its responsiveness. By checking the status of your application performance even when no users are actively accessing, simulation of user sessions provides proactive indicators of potential problems. Using the results of the simulation, administrators can easily identify what affects user logon experience: credential authentication, application enumeration, application launch, etc.
eG Enterprise embeds the ability to monitor real user sessions as well as simulated sessions. For simulating thick clients or thin clients, eG Enterprise uses a recording and playback engine that relies on optical character recognition (OCR) technology. The recording phase creates a script that includes what mouse clicks or keystroke actions are performed, which area of the display needs to be checked for validity of the response, etc.
eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.
eG Enterprise emulates a real user accessing an application, and records and plays back the scenario 24x7.
A typical example of full session simulation would be the emulation of a business transaction where a user logs into SAP application, accesses records, updates information, and finally logs out of the session.
eG Enterprise lets you test a new feature/functionality of your application before deployment. Well before real end-users experience the new functionality, simulate scenarios, and synthetically test performance.
eG Enterprise synthetic transaction monitoring helps answer critical performance questions, such as: