eG Innovations partnered with TechValidate, a trusted authority for collection and generation of customer feedback on software products to conduct a survey of current users of its eG Enterprise application performance monitoring, diagnosis, and reporting solutions. About 250 users were included in this survey, and the questions covered a broad range of topics. The survey highlights how eG Enterprise delivers excellent return on investment for IT organizations.
Avoid outages |
84% of users reported that eG Enterprise helped them avoid application performance outages by identifying problems before end users were affected.
Cost-effective |
75% of users found the universal monitoring capability to be one of the most useful features of eG Enterprise.
Real-time alerts |
83% of users found real-time performance monitoring and alerting to be one of the most useful features of eG Enterprise.
Short learning curve |
65% of users recommended eG Enterprise because of its easy-to-use user interface.
Bridges gaps |
75% of users used eG Enterprise for monitoring critical applications.
Excellent time to value |
83% of users saw value within the first month of installing eG Enterprise.
Broad coverage |
82% of users recommend eG Enterprise for its ability to monitor a wide range of applications and servers.
Single pane of glass |
70% of users stated that eG Enterprise helped identify the cause of complex application performance problems that involve multiple domains.
Reduce downtime |
72% of users reported that eG Enterprise helped reduce the time to identify the root cause of application performance.
Pinpoint problems |
60% of users found that layered modeling of applications to be one of the most useful capabilities of eG Enterprise.