eG Enterprise monitors your entire IT infrastructure and applications across every layer and every tier to help
pin-point the root cause of issues faster than other point solution tools. Digital workspaces, on-prem
monolithic applications, enterprise applications, and cloud-based microservices applications,
eG Enterprise monitors the end user experience for any IT deployment.
eG Enterprise detects performance problems before end-users complain and automatically
identifies the root cause without the need to check other tools
We used to search for 3 - 4 hours to solve a problem for
a server that was not starting, but with eG, we see it
in one view. Just after the last upgrade, our server
wasn't starting but we saw it in just one single
view and immediately got to the root cause of the
problem and resolved it in 5-10 minutes!
Customers choose eG Enterprise because it offers an end-to-end IT monitoring solution that pinpoints the
root cause of digital experience problems and prevents them from chasing the symptoms of the problem.
The ROI of eG Innovations exceeded our expectations. IT benefitted as a whole because help desk tickets weren’t created and time management was a lot better -- we weren’t spending hours trying to pinpoint issues, we could reallocate those resources to other, more important activities.
We struggled with performance issues in some applications and haven’t been able to identify the reason in our production environment. Only eG Enterprise pointed out the real failure with the help of its root cause analytics and out-of-the-box thresholds and monitoring templates.
eG Enterprise's unified performance monitoring approach helped clean up our monitoring mess. We use it almost exclusively now, and plan to continue expanding the scope to include all critical IT services and systems.
eG Enterprise is very easy to use and implement.
The experience for both administrators and customers is great
and it was easy to understand how to work with the system
and make the best use of it.
You can explain how eG works to your colleague in under 30 minutes. Its auto-thresholds save a lot of time. Isolating and pin-pointing the root cause of the problem in a single view within just a few clicks is super effective. You don't need consultants in-house to maintain the product like we had to with HP OpenView. Not only is this convenient but saves a lot of money as well. Also, eG Innovations' direct support is excellent.
eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.
By using eG Enterprise we have less chance for disruptions. We can monitor the server load and optimize usage of the servers. And we now spend less time on problem analysis. As far as I am concerned, eG Enterprise is highly recommended for every organization with a large-scale server environment where IT is business-critical.
The ability to view the entire IT infrastructure responsible
for our call center from one central console is the
single biggest benefit to us.
eG Enterprise can be used in almost any situation where the IT infrastructure and applications need to be monitored to
determine the digital experience of users. From modern cloud-based environments to legacy on-premises deployments
|You have large, complex IT deployments and challenges with visibility|
|You have a cloud infrastructure and need to ensure good application performance|
|You have critical applications and need on-premises monitoring for this|
|You want to empower the IT helpdesk to identify and troubleshoot problems before they are escalated|
|You want to take a more proactive approach to IT monitoring rather than just monitoring resource usage|
|You dislike war-rooms and finger pointing and want a unified tool that provides an end-to-end view of IT|
|Digital experiences of employees or customers is important and you need to proactively track it|
|Reducing IT spend is a critical goal and you need insights into how to do this|
|You want to reduce the number of monitoring tools you use to monitor the health of your IT deployment|
eG Enterprise integrates with virtually any type of technology stack from modern cloud
environments to legacy on-premises deployments