Universities, colleges, schools, and polytechnics have embraced online content and services, digitized curricula, and remote learning capabilities. Educational IT departments now also support a vast range of internal and support processes and services such staff welfare activities, finance, payroll, student information systems beyond delivering education, training, and other services to students.
IT and online services are no longer an addition to face-to-face teaching but an integral part of teaching and key to accessibility and student outcomes. Ensuring these core services are available and performing optimally is now critical. This is where IT application and infrastructure monitoring becomes important. Solutions like
eG Enterprise helps ensure that every student or staff member can access the applications and services they need and that those applications are performing well.
Computing infrastructures in educational institutions are very heterogeneous. There are different types of applications in use:
Often, each of these technologies is independently managed and there is no central view of the performance of the key applications and IT infrastructures. A single pane of glass, unified monitoring solution significantly simplifies operations, diagnosis and reporting of IT performance, ensuring rapid problem identification and rectification, reducing MTTR.
With domain specific support for over 200+ technologies, eG Enterprise can be used across campuses and multiple institution sites to provide deep insights and troubleshooting capabilities to ensure applications and infrastructure are continually available and performant, providing a wonderful experience for students and staff. With eG Enterprise, IT teams can:
Color coded service topology views based on auto-correlation of application performance with that of the underlying operating system, virtualization, and storage tiers accelerate the discovery and diagnosis of application performance issues.
eG Enterprise helps educators adopt modern technologies and control the risks when transitioning away from legacy infrastructure in many ways:
Learn how Henrico County Public Schools, VA, USA uses
eG Enterprise to support the remote delivery of virtualized applications to 25000 middle and high school students issued with laptops across 69 schools.