Citrix Monitoring for Top Citrix Virtual App Performance

Proactively monitor, diagnose, and report on the performance of Citrix virtual apps and desktops with eG Enterprise. Get
end-to-end visibility, automatically correlate performance across tiers and quickly get to the root-cause of performance problems and maximize service uptime and performance.

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Trusted by leading companies

Citrix Monitoring Perfected
Get Unmatched Performance Visibility

  • Purpose-built monitoring solution for Citrix workspaces
  • Deep domain expertise and analytics for troubleshooting
  • Monitors many of the largest Citrix deployments in the world
  • Flexible deployment options: SaaS and on-premises

Supports the latest version of Citrix Workspace components. Explore Citrix monitoring solutions for:

Who does Citrix use to monitor Citrix?
eG Innovations.
Since 2014, eG Enterprise has been the exclusive performance monitoring solution for the on-site infrastructure running Citrix's major user and partner events, Citrix Summit and Citrix Synergy.Citrix Monitoring - Xenapp Performance Report
State-of-the-art Citrix monitoring solution for end-to-end performance analytics

Proactively Solve Performance Issues
to Ensure a Great User Experience, Every Time

Monitor all aspects of Citrix user experience

Gain powerful analytics using machine learning and AIOps

Isolate the root cause of issues: Citrix? VMware? Storage? Active Directory? Azure? Network?

Plan capacity needs and right-size the infrastructure

In-Depth ICA Virtual Channel Insights at Your Fingertips:

Screen refresh latency, client network latency, HDX bandwidth, line speed, EDT performance, and more.

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eG Enterprise for Citrix Monitoring

eG Enterprise goes well beyond what Citrix Director offers, providing visibility into the entire Citrix service delivery chain. You can:

  • Monitor all aspects of user experience: logon, app launch, latency, disconnects, etc.
  • Get visibility into every layer and every tier of the Citrix and non-Citrix tiers of your infrastructure
  • Get to the root-cause of performance problems in one click
  • Use empirical data to optimize, right-size and plan for capacity expansion

Learn more about Virtual Apps, Virtual Desktops

Flexible Licensing and Deployment

eG Enterprise delivers best-of-breed performance monitoring for Citrix Virtual Apps and Desktops 7.x environments. Get the best Citrix monitoring software at a very affordable price – monthly charge per user is less than the price of a cup of coffee.

  • On-premises and SaaS deployments
  • Agent-based and agentless monitoring
  • User-based and server-based licensing
  • Multi-tenant deployment ideal for service providers
  • Universal agent compatible with Citrix PVS gold images
  • Licensed for any server configuration

Because we use eG Innovations as a proactive monitoring tool, we can pinpoint latency right away, before users even feel it. They go about their business day to day, without worrying about IT problems.

Peter DinhCitrix Systems Administrator, eBay Inc.
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Troubleshoot The Most Common
Citrix Complaints in Minutes

Proactively find and fix Citrix user experience issues before end users are affected and call the helpdesk!

  • Slow logons
  • Delayed application launch
  • Poor responsiveness
  • Keystroke lag
  • Slow multimedia display
  • Session disconnects
  • Choppy video/audio
  • Lags while scrolling images
  • Printing problems
  • Frozen sessions
4 Best Practices for Citrix Monitoring
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Why eG Enterprise is a Must-Have
Citrix Monitoring Tool

  • Ensures peak performance of Citrix applications and desktops
  • Makes you the first to know when Citrix users experience issues, which increases IT operational efficiency
  • Proves the problem is not Citrix and eliminates finger pointing
  • Optimizes and right-sizes Citrix infrastructures for maximum performance
  • Centralizes performance monitoring from a single pane of glass — across physical, virtual and cloud environments

What is Citrix?

Citrix is a global leader in application virtualization and desktop virtualization technologies. Citrix solutions allow enterprises to make applications and desktops accessible to users anywhere, anytime, from any device and any network. Popular Citrix solutions are XenApp and XenDesktop - available as on-premises or cloud services - allowing organizations to deliver fast and seamless digital workspaces to their end users.

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Frequently Asked Questions (FAQs)
about Citrix Monitoring Tools

Citrix monitoring helps to measure the performance of your Citrix environment and get alerts when something happens that might impact the end-user experience. Citrix monitoring tools like eG Enterprise help to identify the root-cause of problems to provide quicker resolution times.

You can use Citrix Director to monitor what is happening just within your Citrix environment. If you want full end-to-end visibility in a single pane of glass then you can choose a Citrix monitoring tool like eG Enterprise which monitors everything.

You can choose to use native monitoring tools for Citrix such as Citrix Director. The drawback is that these tools only tell you about what is happening within the Citrix stack. If you want end-to-end visibility then eG Enterprise is the right Citrix monitoring tool.

The best Citrix monitoring tool is the one that helps you deliver the best end-user experience possible. For some organizations, Citrix Director might be enough. However, if you want end-to-end visibility of all components then eG Enterprise is the right tool.

Citrix Director is a good monitoring tool to let you know about performance problems in your Citrix environment. Most deployments include other technologies which is why companies use eG Enterprise - they want end-to-end visibility in a single pane of glass.

Yes, eG Enterprise works for Citrix Cloud and Citrix on-premises deployments - or a hybrid of both! Moving to Citrix Cloud doesn't solve every performance problem for end-users and you still need to manage multiple components yourself which Citrix Director doesn't cover.

Yes, eG Enterprise is purpose built to focus on helping IT teams deliver a better end-user experience rather than reporting on resource usage. It monitors both the application and IT infrastructure tiers to correlate performance and identify the root-cause of any issues.

Start your free trial or schedule a custom demo with an engineer

  • Works on cloud environments, hybrid-cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring applications, digital workspaces and IT infrastructures
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