For 20+ years, we’ve been helping IT teams deliver
what their businesses expect of them

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More than ever, IT applications and infrastructures are critical for any organization’s business. Whether the application is deployed on-premises or in the cloud, if an application is slow, the business suffers.

  • When employees are not productive because the digital tools they use are slow or unresponsive, it costs the business money.
  • Customers who can't place an order on a website because the billing system is down may go to a competitor.
  • When a medical staff can't access a patient's records because the database is slow, it impacts the quality of patient care.
  • If a logistics company can't move perishable goods because its system has frozen, this causes irreparable damage to its reputation.

Our mission and the reason we do what we do at eG Innovations is to ensure that IT applications and infrastructures deliver the performance that is expected of them, so organizations can focus on their core business.

Our products are used by IT operations, IT architects, SREs, SMEs, DevOps personnel and developers to ensure that users get the best possible digital experience. When performance problems happen, our patented root-cause diagnosis engine helps answer the toughest IT question of today, which is “why is the application slow?”.

By proactively detecting issues and quickly troubleshooting them, our solutions ensure service uptime and performance remains high. At the same time, our solutions provide guidance and recommendations that allow organizations to do more with their existing IT investments, so they can get the best ROI from IT.

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    2001eG Innovations was founded
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    14Local offices providing support in your region
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    11Local languages spoken to provide seamless support
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    650+
    Technologies supported

eG Innovations has always been a visionary in
IT performance monitoring

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    Automatic discovery and dependency mapping

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    Automatically baselining metrics with machine learning to dynamically change thresholds

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    Automatic root-cause analysis to pinpoint what's gone wrong and where

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    Automated alerts integrated into your ITSM tools

Executive Leadership

Dr. Srinivas Ramanathan

Dr. Srinivas RamanathanCEO & Co-founder

Dr. Srinivas Ramanathan

Bala Murugan VaidhinathanChief Technology Officer

Dr. Srinivas Ramanathan

Anand SampathChief Financial Officer

Meet the Team

Work with advanced, ground-breaking technologies
eG Innovations needs visionaries like you

eG Innovations works with some of the largest global brands in the world, in both the B2B and B2C spaces.

The IT teams at these organizations are responsible for the end user experience of millions of users.

Figuring out where the root-cause of performance problems lies is not easy in massive, complex, hybrid-cloud environments, but IT teams are relying on eG Enterprise to rise to the challenge to help them find it.

Ready to be part of something big?

Head to our careers page to see the job vacancies in your region.

Our Locations

2001

Unified Monitoring

  • Universal agent monitor
  • Support for 100+ applications, devices and IT components
  • Automated root cause diagnosis
  • Self-learning baselines
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2005

Business Service Management

  • Business service management
  • End-to-end service topology
  • Automatic dependency mapping

2008

Virtualization

  • Extended support for virtualization platforms
  • Inside-outside visibility of VMs
  • Virtualization-aware root cause diagnosis
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2014

Cloud

  • Monitoring support for public, private and hybrid cloud
  • Cloud-aware root cause diagnosis
  • SaaS deployment

2017

APM

  • Real user monitoring
  • Distributed transaction tracing
  • Application code-level visibility for Java and .NET applications
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2019

User Experience

  • Digital workspace monitoring enhancements
  • Web app simulation
  • Support for docker and kubernetes
  • Extended APM capabilities (PHP, Node.js)
  • Monitoring DevOps toolsets

2022

Observability

  • Azure Virtual Desktop support
  • Red Hat OpenShift support
  • Cloud billing and cost control
  • Security monitoring
  • Automation & repair
  • Multi-tenancy improvements
  • Remote control enhancements
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2025

AIOps for Hybrid IT

  • Expanded K8s and container monitoring
  • Mobile and .NET core APM support
  • Endpoint monitoring integrated with workspace monitoring
  • Integration with AI tools
  • SLA Reporting
  • Web App Simulation enhanced for MFA and non-web access
  • Enhanced analytics

Awards

If you are wondering why IT teams choose eG Innovations...


Start your free trial or schedule a custom demo with an engineer

  • Works on cloud environments, hybrid cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring cloud applications, digital workspaces and IT infrastructures
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