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About eG Innovations

The Digital Performance Management Company

About eG Innovations

eG Innovations is helping businesses across the globe transform IT service delivery into a competitive advantage and a center for productivity, growth and profit. Providing end-to-end visibility – from users to servers to networks and storage - our award-winning eG Enterprise technology provides organizations with a 360 degree view of their entire IT infrastructure. This single pane of glass view allows enterprise IT teams to collaborate easily and solve key user-visible problems. Unparalleled visibility also allows IT architects to determine how to right-size and optimize their IT infrastructures for maximum ROI.

Our patented automatic root-cause diagnosis technology is designed for dynamic, inter-dependent physical, virtual and cloud infrastructures where proactive monitoring and rapid diagnosis of problems is a challenge. Instead of spending hours of time analyzing the problem, with eG Enterprise, IT helpdesks and administrators can go from a user visible problem to an actionable event in just a few clicks.

Our Vision
We aim to be a value-leader providing IT performance monitoring, diagnosis and reporting solutions for clients that are looking to turn IT investments into a competitive advantage for their businesses.
Our Mission
Our mission is to make every customer engagement reference-able by providing excellent technology, services and support.

Technology Focus

Having been a Citrix Premier Technology since 2003, eG Innovations has developed key expertise in Citrix technologies. Our solutions are being currently used to monitor some of the largest Citrix deployments in the world.

eG Innovations was also one of the earliest vendors to explore the performance challenges that virtualization and cloud computing introduce. eG Innovations has multiple patents for its monitoring technologies for virtual environments. In 2008, eG Innovations won the Best of VMworld 2008 award for its application and virtualization management capabilities. eG Innovations products also include the only truly virtualization-aware root-cause diagnosis technology in the industry today.

eG Innovations also has expertise with SAP, Java, Microsoft and other leading technology stacks being deployed in enterprises today.

Our Customers and Partners

Many of the world's largest businesses, across different verticals, use eG Enterprise technology to enhance IT service performance, increase operational efficiency and ensure IT effectiveness. We have over a thousand customers in 40 countries whom we service through our worldwide channel partner network.

Headquartered in Singapore, eG Innovations has sales and support offices across the globe including USA, UK, The Netherlands, Hong Kong and India. Our global presence allows us to provide a follow the sun support model to service and support the most demanding organizations.

Our Investors

Vertex Venture Holdings

Vertex Venture Holdings (Vertex Group), a leading global venture capital investment and fund management company, and a major investor in eG Innovations. Founded in 1988 as the venture capital arm of Singapore Technologies Group (ST), the Vertex Group currently manages funds valued at about US$ 1 billion and has made more than 290 investments in technology companies across USA, Asia, and Europe. The Vertex Group adds value to its portfolio of companies and help identify cross-border market opportunities, marketing and distribution channels, products, manufacturing partners, and alternative financing sources.

Silkroute Indchem

SilkRoute Indchem is a collaboration between SilkRoute and the founder of multi-million multi-business conglomerate - The Sanmar Group. The company provides an incubation facility to meet the growing needs of online e-commerce start-ups in India, promoting promising Indian Internet companies as well as a software development centre. Companies involved are mainly in the provision of B2B solutions, bio-technology and new technology solutions.

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