SAP Monitoring with
eG Enterprise

Ensure peak performance for critical SAP applications

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SAP Monitoring

SAP applications are business critical, and slow or poor performance of these applications results in significant revenue loss. Therefore, performance monitoring of SAP is important. SAP infrastructures use multiple application tiers (web dispatcher, Java stack, Business Objects, HANA, etc.), and in-depth visibility into these tiers is essential for accurate and rapid diagnosis.

eG Enterprise for SAP helps IT managers assure the performance of their SAP applications. By monitoring, analyzing, and correlating the performance of all the tiers that support SAP access, it helps administrators proactively detect, diagnose, and fix SAP performance problems quickly, before users notice.

Challenges

While the use of multiple tiers to support SAP access offers scalability, it also makes monitoring and diagnosis harder. Since there are inter-dependencies between the tiers, a problem in one tier can impact all the other tiers. The administrator's challenge is how quickly he/she can identify where the cause of an SAP application slowdown lies (e.g., in the network, Firewall, web, Java stack, ABAP stack, Database, etc.).

The growing adoption of virtualization for hosting SAP applications poses additional challenges for SAP monitoring. The application performance is affected by that of the VM and the hypervisor it is running on.

eG Innovations Performance Management Overview

eG Innovations has been helping us to find problems and inconsistencies in our infrastructure. With eG application monitor, we have been able to analyze and understand issues in our SAP ERP environment. We are now able to provide better availability of the SAP applications and reduce expensive and exhausting downtime costs.

Dieter Huppertz Manager, NMC

Features

Total Performance Management for SAP Applications

  • In-depth monitoring of every SAP tier – web dispatcher, SAP Basis/ABAP stack, Netweaver/Java stack, HANA in-memory database, Business Objects, etc.
  • Monitoring of the application and infrastructure tiers supporting SAP, including the network, database, virtualization, and storage tiers
  • Auto-baselining of metrics so that alerts are triggered if any metric deviates from the norm
  • Automatic correlation and root-cause diagnosis to allow administrators to diagnose problems with a single click
Watch Webinar - SAP Performance Monitoring. How to Improve SAP User Experience & Productivity

Deep Insights into SAP Performance

  • Visibility into Java virtual machine (JVM) performance: thread activity, locking, garbage collection, heap and non-heap memory usage, class loading, etc.
  • SAP ABAP performance metrics: memory buffer utilization, active users, step-by-step transaction latencies, free worker processes, jobs scheduled and executed, database connections established, application errors, etc.
  • Cross-tier visibility including network, database, virtualization platform, and storage
  • Time-based correlation of performance across the different tiers for easy analysis
SAP Monitoring

Auto-Baselines the Performance of Each Tier for Preemptive Alerting

  • Establish time-of-day baselines for each metric based on history
  • Multi levels of baselines for problem escalation
  • Ability for administrators to specify baselines
  • Proactive, multi-modal alerting via email, web, mobile, SMS, trouble tickets, etc.
  • Automatic, preemptive alerting of issues
SAP Monitoring Tools for SAP Performance Management

Identify the Root-Cause of SAP Performance Problems with One Click

  • Models each tier with a unique hierarchical layer representation (supported out of the box for 200+ applications and platforms)
  • Service topology maps highlight inter-application dependencies
  • Auto-discovers hypervisor to VM, VM to application, and inter-application dependencies
  • Patented correlative intelligence technology analyzes performance across tiers and identifies where the root-cause of the problem lies
SAP Performance Management



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  • Works on cloud environments, hybrid-cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring applications, digital workspaces and IT infrastructures
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