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ChromeOS Device Monitoring
Get deep visibility into the performance of Chromebook devices and ChromeOS desktops. AIOps-driven monitoring and observability that proactively identifies issues with root-cause diagnostics. eG Enterprise includes purpose-built secure ChromeOS monitoring designed to scale.
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Comprehensive ChromeOS
and Chromebook monitoring
Chromebooks and ChromeOS are a popular and cost-effective choice in many sectors offering a good balance of affordability, robust security features and ease of use. For many organizations focused on Google workspaces, Chromebooks can offer significant licensing savings compared to Windows or macOS based laptops or tablets.
ChromeOS is a popular choice for delivering both physical and virtual digital workspaces via VDI, DaaS or physical Chromebook devices. eG Enterprise allows you to monitor and troubleshoot ChromeOS endpoints alongside other endpoint technologies you use including Windows, Linux and macOS based devices and virtualized desktops, in a single unified console.
eG Enterprise leverages Google APIs to provide secure, scalable agentless monitoring of Chromebooks and ChromeOS devices.
Why monitor Chromebooks?
ChromeOS is designed to be used with an internet connection, leveraging web apps and cloud storage. ChromeOS is fast and secure and can be seamlessly integrated with Google cloud services such as Google Drive, Gmail, Google Docs, etc. Chromebooks are available in various configurations from different manufacturers, catering to different needs and designed to be durable and rugged. Chromebooks enable users to access a wide range of web applications through the Chrome browser.
Like all endpoints, the user experience when using a Chromebook can be impacted by resource limitations such as CPU or RAM. Chromebooks can be particularly sensitive to networking problems due to their inherent reliance on cloud-based apps and services. Chromebooks need to be continuously monitored to ensure compliance, security, peak performance, and user productivity.
Key metrics monitored for Google Chromebooks
A secure custom integration with the Google Chrome Management Telemetry API provides secure agentless monitoring for Chromebooks, including:
- CPU information including CPU model, utilization and temperature.
- Memory Information including total memory, available memory and page faults.
- Graphics information including display resolution and refresh rate.
- Battery information including batter design capacity and battery remaining capacity.
- Storage information including disk size and model.
- Network information including Wi-Fi strength, download speed etc.
- OS update status: update state and last reboot time.
Continuously and proactively monitor Chromebooks
Using eG Enterprise administrators can find quick and accurate answers to key questions such as:
- Is the target Google Chromebooks Group available and responsive?
- How many devices in the target group are not OS-updated during the last 30 days?
- Did any device in the target Google Chromebooks Group experience an unscheduled reboot recently?
- What is the current status of each device?
- Which device is over-utilizing the CPU?
- Is any device experiencing high rates of incoming/outgoing traffic through the network?
- Is disk space on any device being over-utilized?
- How well the storage on each device is being utilized?
- Which device is using excessive memory resources?
- How long the disks on each device took to perform I/O operations?
- What is the signal strength of the Wi-Fi network accessed by the devices?
Secure AIOps-powered automation for ChromeOS observability
The powerful AIOps engine within eG Enterprise removes manual effort and error from the process of monitoring ChromeOS to ensure automated problem detection and diagnosis. AIOps-powered eG Enterprise gives you:
- Auto-deploy and auto-discovery to ensure your endpoint devices are monitored.
- Out-of-the-box metric thresholds and alerting – no manual configuration needed.
- AIOps-powered auto-baselining, anomaly detection and detailed root-cause diagnostics.
- Simple enough for helpdesk operators and L1/L2 workflows.
- Built-in ready-to-go reports – no query languages required.
- Available to deploy on-prem, in cloud or via turnkey fully-managed SaaS to suit your data sovereignty and compliance needs.
