End-to-End IT Monitoring in Manufacturing, Logistics and Transportation

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End-to-End Monitoring for Hybrid Cloud,
Third-party Suppliers, and Contractor Ecosystems

Modern manufacturing, transportation and logistics involve complex and distributed supply chains, engineering facilities and distribution networks. To cater to the needs of the business, workers from different geo locations may need instant access to IT assets and applications, from anywhere at any time.

The IT infrastructure and applications that support these functions reflect this complexity. eG Enterprise offers a single unified monitoring, diagnosis and analytics solution that offers full visibility into heterogeneous platforms, spanning legacy infrastructure, public cloud, and third-party ecosystems, with 200+ different technologies supported out of the box.

Monitoring Enterprise Applications

Slowness or failure of key applications can disrupt key business processes and ultimately impact an organization’s revenue. Workers need IT to deliver what the business needs: timely access to all the business data – whether it is email delivered on time, SAP access to inventory data and for finance, and logistics operations, remote access to ordering systems through Citrix and other digital workspaces, etc.

eG Enterprise provides IT admins the in-depth monitoring and root-cause analysis they need to ensure that their critical enterprise applications and the infrastructure supporting them are working well. With eG Enterprise, you can:

Ensure Great User Experience for
Demanding 3D Engineering Applications

  • Specialized monitoring for virtualized apps, desktops and digital workspace technologies including Citrix, VMware, Microsoft RDSH, Microsoft Azure AVD (Azure Virtual Desktop) and Amazon WorkSpaces.
  • Monitor real user experience and the key resources required by demanding 3D CAD, visualization applications and PLM systems such as Siemens, Dassault, PTC, Autodesk and Esri titles.
  • Support for key remoting protocols and collaboration suites to stream or deliver in-house titles including Amazon AppStream 2.0, Teradici PCoIP, Citrix EDT/HDX, VMware Blast and Nutanix Frame.
  • Ensure your storage and networking infrastructure can securely protect your valuable IP, no matter how large your CAD assemblies and digital twins are.

APM (Application Performance Management) for Manufacturing

eG Enterprise’s flexible licensing model is priced to provide more cost-effective APM for large manufacturing enterprises than our competitors.

Ensure your online services and websites are performing well and compliant with comprehensive business transaction monitoring and real user monitoring.

Leverage eG Enterprise’s converged application and infrastructure monitoring to correlate performance across all tiers and identify the root-cause of problems quickly.

Enterprise Monitoring at Scale for Global Operations

eG Enterprise is designed for use at scale within organizations that may span numerous geographies. Enterprise features are core to the architecture of eG Enterprise to automate and integrate with rigorous business processes, compliance, and auditing regimes and traceability requirements. Key differentiators include:

  • An AIOps (Artificial Intelligence for Operations) platform that leverages machine learning technologies to correlate millions of data points to auto-baseline IT performance, correlate alerts and provide automated root cause diagnosis of issues with IT infrastructure and applications.
  • A full suite of help desk features to support multi-layered support models including L1 / L2 escalation processes and service desk integrations with ServiceNow, Zendesk, Autotask, Jira and others.
  • Out of the box reports and dashboards for the whole enterprise.
  • Auto-discovery and topology mapping, auto-scales with container and microservice architectures.

Ensure Security and Compliance of Manufacturing Data, CAD parts and Intellectual property

Security and export compliance are critical in manufacturing. IT professionals must have access to actionable data, allowing them to address complex and constantly changing government/industry compliance and data control regulations and internal requirements. eG Enterprise's universal monitoring technology helps manufacturing and logistics enterprises address many of their key compliance requirements:

  • Get detailed reports documenting who logged in, at what time, for how long and on which systems
  • Track application usage by users, their client devices, active times and idle times in a session
  • Get alerts whenever logons to Citrix ADCs or any of your systems fail, or if any security events have been detected
  • With machine learning and auto-baselining technologies included in eG Enterprise, get proactive alerts on unusual access patterns or trends
  • Proactively monitor your authentication technologies such as Active Directory for malicious attacks

Case Studies

Leading Manufacturing Company Turns to eG Enterprise for Monitoring its Virtualized SAP Applications

NMC develops, manufactures, and markets synthetic foam products, headquartered in Eynatten, Belgium, NMC has 11 production plants and 19 subsidiaries worldwide and annual turnovers exceeding €200 million and more than 1200 employees worldwide. eG Enterprise replaced Nagios and in-house bespoke SAP monitoring tools to provide NMC with a single pane of glass view into their entire SAP infrastructure.

Leading Milling and Manufacturing Company uses
eG Enterprise for Unified IT Performance Management

Key applications and technologies that eG Enterprise monitors for Claymark include, Microsoft SQL database servers and Microsoft Dynamics ERP virtualized on VMware vSphere and Citrix CVAD (Citrix Virtual Apps and Desktops) delivering Microsoft Office, IMS Payroll, Microsoft Dynamics, IDT time and attendance and Internet banking applications.

Ensuring Digital Workspace Performance Success After Citrix Migration

To enable state-of-the-art logistics services, DACHSER relies on its IT systems. End-user computing is a key technology used at DACHSER to deliver remote, on-the-go connectivity to their employees. eG Enterprise is used by DACHSER to deliver reliable and fast application and desktop virtualization technologies from Citrix to provide remote connectivity to more than 20,000 end users.



Try eG Enterprise for
free today

  • Works on cloud environments, hybrid-cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring applications, digital workspaces and IT infrastructures
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