Network Monitoring with
eG Enterprise

Monitor network availability, faults, performance and usage from one console. Supports SNMP polling, traps, syslogs, NetFlow and more.

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Network Monitoring Simplified

Although the emphasis of IT performance monitoring and management has turned towards application performance, monitoring of network performance is still important because any slowdown in the network tier can affect application performance.

eG Enterprise Universal Insight for networks is a 100% web-based performance monitoring, diagnosis and reporting solution for heterogeneous network infrastructures. While IT operations staff can use eG Enterprise for real-time monitoring, alerting and diagnosis, IT architects can use this solution for capacity optimization and planning.

Network Monitoring Challenges

As IT infrastructures have become business-critical, the importance of network monitoring has not diminished. Performance issues in the network tier adversely affect the performance of applications. From an administration perspective, it is important to differentiate network performance issues from server, storage, application and virtualization performance issues.

At the same time, network infrastructures have become more complicated with the introduction of a number of new and heterogeneous devices (such as virtual switches, network caches, reverse proxies, secure gateways, connection managers, SAN switches, VOIP devices, and wireless devices).

eG Innovations Performance Management Overview

eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.

Mike Montano Senior Manager, Allscripts

Network Monitoring Features of
eG Enterprise

SNMP Monitoring of Any Network Device from Anywhere

eG Enterprise provides unified monitoring of all network devices from one console, enables problems to be clearly demarcated and alerts to be proactively triggered of problems well before users notice.

  • Out of the box for polling standard SNMP MIBs: Host Resources MIB, MIB-II, IP SLA MIB, Printer MIB, Fiber Channel MIB, etc.
  • Support for Vendor-specific MIBs including Cisco, Fortigate, Checkpoint, EMC and others
  • Support for SNMP v1, v2, and v3 over TCP or UDP transport
  • Built-in SNMP trap receiver capable of receiving and processing traps
  • Monitor any SNMP-capable device including thermostats, data center sensors, printers, switches, hubs, routers

Key Metrics Reported by
eG Enterprise Network Monitoring

Interface availability Packet drops Hop-by-hop latency
Device uptime Memory usage of device Network throughput
Hardware status CPU usage of device Performance from different locations
Bandwidth usage CRC errors Top traffic sources
Network availability Connections to target servers Top traffic destinations

AIOps for Network Monitoring

  • Auto-discovery built in. Discover network devices and topologies
  • Implements vendor-recommended best practices for network monitoring
  • Collects metrics like packet drops from queues, buffer overruns, etc., and detect problems well before they become business impacting
  • Auto-baseline metrics for every device. Alert when abnormal usage or traffic patterns are noticed
  • Auto-discover network topologies and differentiate cause of problems from effects, thereby facilitating faster problem resolution and lower MTTR
  • Built-in trend analysis and forecasting capabilities

Extensible Network Monitoring

  • Built-in SNMP MIB browser
  • Load any custom SNMP MIB and add MIB objects for monitoring using a point and click interface
  • Start monitoring in minutes without the need to write any scripts, code, or creating xml files
  • Get complete control over the monitoring – decide frequency of monitoring, thresholds used, alerts sent, etc.

Get Distributed Network Monitoring for the Entire Enterprise

  • Monitor network availability and connectivity, in addition to usage
  • MSP ready capabilities. Pollers can be deployed in different networks and locations and can report to a central console
  • Fully multi-tenant deployment. Each tenant only sees their devices and metrics
  • Scalable SNMP polling model; scalable to support 1000s of devices, add additional pollers as needed
  • Collects performance and configuration metrics. Can highlight times when configuration changes happened and correlate with performance changes

Supports Cisco NetFlow for Network Traffic Analysis

  • Use Cisco NetFlow MIB to determine top talkers on each network interface
  • Integrate with Cisco Network Based Application Recognition (NBAR) to report protocol-level traffic for each network interface
  • Use the in-built NetFlow collector and analyzer to receive NetFlow records and report talk conversations, top sources and top destinations for each network interface

Frequently Asked Questions (FAQs)
about Network Monitoring

Network monitoring refers to tracking the health of network devices in an IT infrastructure/datacenter, including switches, hubs, routers, temperature sensors, IP cameras, firewalls, load balancers, security devices, network proxies, wireless access points, and so on.

Most network devices support the Simple Network Management protocol (SNMP). SNMP polls and traps are two ways in which a monitoring systems gets details about the health of the network devices it monitors.

Yes, SNMP polling and trap reception are complementary. SNMP polling is done from a remote node to a target device, to periodically collect statistics about the usage and performance of the target device.

Since SNMP polling is performed at periodic intervals, a graph of each metric vs. time can be drawn to compare how the metric has been varying. SNMP polling is ideally suited to trap usage and performance metrics.

If a device wants to alert a monitoring tool that an abnormal event has occurred, it does so using SNMP traps. With SNMP traps, the monitoring tool has instant access to information about a problem and it does not have to wait for the next SNMP polling cycle.

Yes, eG Enterprise supports SNMP v1, v2 and v3, and devices supporting different versions of SNMP can be monitored in the same web console.

No, many modern network devices support REST APIs. For monitoring those devices, REST APIs are used by eG Enterprise. While SNMP has a simple tabular format for the output, there is no such restriction with modern APIs.

eG Enterprise adopts a horizontally scalable architecture for network monitoring. SNMP polling is done in a multi-threaded manner, so multiple devices are targeted simultaneously. This allows a single poller to monitor hunreds of devices. For additional scaling, you can deploy multiple SNMP pollers in the infrastructure.

Yes, the SNMP poller (external agent) must be located closest to the devices it is monitoring. If a distributed network is to be monitored, it is advisable to deploy an SNMP poller in each location. This strategy will reduce the round trip time for SNMP polls, and will ensure that raw SNMP responses from devices are not transmitted over a WAN.

The eG Enterprise architecture has self monitoring and recovery capabilities built-in. However, this cannot guard against a failure of the OS/system on which the SNMP poller has been deployed. For such cases, it is preferable to deploy the eG SNMP poller/agent as a Windows/Linux HA cluster service. This will offer a highly available configuration.

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  • Works on cloud environments, hybrid-cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring applications, digital workspaces and IT infrastructures
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