ServiceNow provides a full-fledged enterprise IT cloud solution for Information Technology Services Management (ITSM), Information Technology Operations Management (ITOM), and Information Technology Business Management (ITBM), thereby allowing organizations to streamline IT service delivery and increase agility.
eG Enterprise is a world leader in converged application and infrastructure monitoring, providing solutions for user experience management, automated diagnosis, and intelligent analytics to solve some of the biggest IT performance challenges of today.
The eG Enterprise integration with ServiceNow allows organizations to quickly identify and resolve performance issues at both application and infrastructure levels. The integration also helps eliminate silos and align IT teams to enable faster incident identification and resolution.