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Microsoft Remote Desktop services are widely used to provide hosted Windows desktops for remote workers. When RDS access is slow or unavailable, remote workers are unproductive. Hence, proactive monitoring and diagnosis of Microsoft RDS is important. With eG Enterprise, administrators can:
Troubleshoot Slow Logons
Why is Application Access Slow?
Avoid Capacity Issues
eG Enterprise is an end-to-end monitoring solution that provides incredible in-depth Microsoft RDS performance for physical or virtual machine deployments. With eG Enterprise you can:
eG Enterprise delivers best-of-breed performance monitoring for Microsoft Windows RDS environments.
Get the best Microsoft Windows RDS monitoring software at a very affordable price – monthly charge per user is less than the price of a cup of coffee.
With eG Enterprise, you can cut down the time of troubleshooting and be proactive instead of reactive - which, in turn, translates into productivity for the organization.
Remote Desktop Services(RDS), known as Terminal Services in Windows Server 2008 and earlier, is one of the components of Microsoft Windows that allows a user to take control of a remote computer or virtual machine over a network connection. RDP is the protocol used for accessing an RDS server.
Microsoft Remote Desktop Sessions are used by remote workers to connect to a Microsoft Windows server and access client applications on it. Tens of sessions may be supported on a Windows server, so if there is slowness on a server, it affects all the sessions using that server. Microsoft RDS monitoring provides IT admins with information about the performance and usage of the server and the individual sessions. These insights are important for proactive monitoring and to assist with rapid diagnosis of problems.
You can track employee activity in Microsoft RDS. You can see who logged in, when, how long they stayed logged in, what applications they used, how much of the resources they used, etc.
Windows task manager can be used to monitor the performance of the server OS. You can also use any Windows server monitoring tool. However, standard server monitoring tools do not provide insights into RDS sessions, user experience and user activities. For RDS specific insights, the best Microsoft RDS monitoring tools can monitor everything like eG Enterprise.
Key Microsoft RDS metrics you should monitor include user logon time, Remote Fx round-trip time and bandwidth, application launch time, user input delay and resource usage metrics per session such as CPU, memory, and IOPS for each session, application and server.
Yes, with a tool like eG Enterprise, you can install an agent on an RDS license server and this agent can report on licenses installed and licenses available.
Yes, a Windows RDS monitoring tool can report on when users logged in, how long they remained in sessions, what applications they accessed, what resources they used, etc.
Microsoft RDS slowness can happen due to many reasons. Insufficient server sizing, application errors causing crashes or excessive resource usage (memory leaks), a user taking up excessive resources, many users logged in simultaneously, etc. are some of the main reason why RDS access can be slow. A Microsoft RDS monitoring tool can help IT admins detect the reasons for RDS slowness and to resolve them quickly.