Converged Application and Infrastructure Monitoring

Move from silo to integrated IT monitoring. A single console to get end-to-end performance visibility from code to hardware. Automatic correlation across tiers pinpoints the exact reason why your application is slow: is it code, query, resource shortage, or an infrastructure failure.

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Application owners, IT pros and executives agree that whether it is internal systems or customer-facing web applications, the digital user experience drives business today. No single factor is more important. But when there is a performance slowdown, this is where the agreement ends and challenges begin. Without a truly unified and holistic view of all factors—across applications and the infrastructure—that affect the user experience, you are effectively flying blind.

eG Enterprise is an industry-first truly converged application performance monitoring and infrastructure monitoring solution that delivers unparalleled monitoring reach across user experience, business transactions, application and the supporting infrastructure – all from a single console.

Converged Application and Infrastructure Monitoring

No matter what computing environment, operating system mix, and application or service workload, we just leave it to eG Enterprise, and we know we will meet our performance expectations.

Marc BerlinerSystems Director, DTCC

What Converged Application and Infrastructure Monitoring Offers

Optimize Digital Customer Experience

  • Get 100% visibility into real user experience across internal and external, on-premises and SaaS web applications
  • Identify performance issues such as slow page loading, site outages, and JavaScript errors
  • Monitor in real time, users from which country, city, and location are affected
  • Gauge customer satisfaction using out-of-the-box metrics and Apdex score
  • Analyze each individual customer journey to isolate where slowdowns occur: in the network, back-end server, content download, or the front-end browser

Uncover the Cause of Application Slowdowns using Transaction Analytics

eG Enterprise is designed to support a wide array or devices and platforms. Monitor infrastructures on any on-premises, cloud, container and hybrid IT environment.

  • Auto-discover and monitor every single end-user transaction on your website
  • Visualize the transaction topology across the application runtime architecture
  • Using an advanced tag-and-follow method, trace every business transaction across multi-tiered Java and .NET applications
  • Easily identify which tier is causing slowness: the web server, application server, database, or external calls
Distributed Transaction Tracing

Ensure Error-Free Code from Development to Production

  • Easily drill down to the application code (Java and .NET) for detailed analysis
  • Identify inefficient code and errors that impact application performance
  • Pinpoint slow queries that are affecting transaction execution time
  • Developers can use eG Enterprise to proactively catch code-level and query-level issues before application rollout in production

Troubleshoot Infrastructure Problems with Ease

  • Identify even the most complex infrastructure bottlenecks affecting application performance
  • Auto-discover application-to-infrastructure dependencies and visualize topology on intuitive maps
  • Using built-in artificial intelligence, eG Enterprise correlates performance insights across the infrastructure and pinpoints the root cause
  • Track infrastructure configuration changes, in context of application performance impact
  • From a unified console, determine if the performance issue originates in an application code error, network slowdown, database issue, storage bottleneck, server misconfiguration, or virtualization problem

Single Monitor for Heterogeneous On-Premises, Cloud, and Hybrid Environments

  • Monitor over 500+ applications, 10+ operating systems, 10+ virtualization platforms, 20+ storage devices from a single console
  • Supported platforms include Microsoft, VMware, Citrix, SAP, Java, Oracle, .NET, PeopleSoft, Siebel, Nutanix, AWS, Azure, Docker, and more. View supported technologies »
  • Monitor applications deployed on-premises, in the cloud and on hybrid IT environments
  • Use a combination of agentless and agent-based monitoring approaches based on custom requirements
  • eG Enterprise is available as an on-premises software or a fully hosted SaaS solution
Full Stack APM

Converged Application and Infrastructure

It is the ability to monitor both the application stack and infrastructure tiers from a single console. Truly converged monitoring is not just about providing different disparate dashboards or reports, but about monitoring application performance taking into account its infrastructure dependencies and the health of each infrastructure tier.

Today's IT infrastructures are heavily inter-dependent. If CPU allocated to a cloud instance is maxed, CPU credits will become very low and the instance may not be very responsive. Applications running on that instance will be affected and users will complain that the "application is slow". The real root-cause of the issue in this case is in the infrastructure. Hence, modern IT deployments require that organizations monitor applications and infrastructures in a converged manner.

Yes, converged application and infrastructure monitoring tools like eG Enterprise offer broad infrastructure monitoring coverage, but they also have the deep-dive visibility into application code.

They have similar capabilities for application tracing, profiling and diagnosis as APM tools do.

The licensing varies from one monitoring tool to another. With eG Enterprise, our patented root-cause diagnosis engine which handles correlation between application and infrastructure stacks is included in our core solution and is not separately licensed.

This depends on the monitoring tool used. While some tools are focused on web applications alone, other monitoring tools like eG Enterprise support any type of application - web application, thick client applications, thin client applications, etc.

Yes, a converged application and infrastructure monitoring tool aims to answer the question "why is my application slow?" and to be able to do this effectively, it needs to monitor every layer and every tier of the application delivery chain including web servers, messaging servers, middlware servers, database servers and more.

Start your free trial or schedule a custom demo with an engineer

  • Works on cloud environments, hybrid cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring cloud applications, digital workspaces and IT infrastructures
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