eG Enterprise helps you to proactively monitor, accurately detect, and quickly resolve performance issues before users notice. Metrics drive the system's baselines automatically, based on time of day and day of month variations, so administrators do not need to manually set thousands of thresholds:
- Baselines are set automatically; and deviations trigger alerts so that administrators are informed pre-emptively before problems escalate and impact user experience
- Built-in correlation rules and intelligent alerts ensure that IT teams are proactively alerted to performance issues, configuration changes, and abnormal usage and activity trends
- Open incidents can be automatically triggered in IT service management tools such as ServiceNow, PagerDuty, and JIRA, to ensure timely action