IT Infrastructure Management with eG Enterprise

Simplify, Automate and Streamline IT Infrastructure Management

eG Enterprise is a comprehensive IT performance monitoring and management solution for enterprise IT environments. From a single-pane-of-glass, IT administrators can monitor all aspects of the infrastructure – servers, applications, virtualization, network, storage – whether they are deployed on-premises, in the cloud, or in hybrid environments.

With monitoring dashboards for each infrastructure component, correlated performance insights, automatic root cause diagnosis, built-in reports, and recommendations for analytics and optimization, eG Enterprise is a single-source solution to make IT infrastructure management effective and efficient.

Single-Pane-of-Glass Unified Monitoring

eG Enterprise allows you to manage your entire IT infrastructure from a single web-based console, eliminating the need to toggle between multiple tools and management consoles—one for application, one for storage, yet another for network, and so on.

• Proactively detect outages, downtime, resource bottlenecks, performance abnormalities, errors, and configuration changes
• Get deep performance visibility and actionable insights for troubleshooting and service restoration
• Track resource utilization trends, application activity, and user behavior over time, for capacity planning and performance optimization
• Use a combination of agent-based and agentless monitoring approaches to monitor all components of your IT infrastructure
• Easily add additional monitors for custom applications and devices, using an intuitive integration console
• Streamline IT operations with incident management, leveraging eG Enterprise’s native integration with leading service desk solutions (ServiceNow, ManageEngine, and more)

Key Capabilities

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  Improve IT Efficiency Through Automation

  • Automatically discover all your servers, network devices, storage arrays, virtualized infrastructures, applications, databases, and cloud instances
  • Dynamically generate service topology maps of your entire infrastructure with cross-tier inter-dependencies and application relationships
  • Automatically correlate performance across all infrastructure tiers to isolate the root cause of problems (storage hotspots that affect database performance, under-provisioned VM that affects application performance, network connectivity that affects VDI service, inefficient application code that affects user experience, etc.)

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  Reduce Noise with Intelligent Alerting

  • eG Enterprise employs machine learning to automatically baseline the infrastructure and set up dynamic baseline thresholds for precise and reliable performance alerting
  • Dependency-aware, cross-tier root cause diagnosis, plus intelligent alert suppression and severity assignment (color-coded for easy diagnosis) make alerts much more meaningful
  • Composite farm-wide alerts, aggregate alerts, and multi-condition alerts cut down on noise and false positives

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  Speed Up Troubleshooting with Automated Control Actions

  eG Enterprise provides a host of built-in control actions to simplify triage and troubleshooting:

  • Automatically restart stopped services and kill runaway processes
  • Remotely reboot servers while applying patches or any system administration activity
  • Extend the out-of-the-box capabilities of eG Enterprise using custom scripts and commands to embed your organization’s best practices
  • Maintain in-product knowledge repository of troubleshooting tips or information about frequently occurring problems, and automatically view it in context when the problem resurfaces

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  Track Configuration Changes and Avoid Service Downtime

  • Determine how a configuration change influenced overall performance of the system, application or service
  • Compare configuration across infrastructure components to identify misconfigurations and errors
  • Detect unplanned/unauthorized configuration changes and mitigate security risks
  • Simplify issue diagnosis and troubleshooting with correlated visibility of configuration change and performance impact

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  Optimize the Infrastructure for Better Performance

  • Track resource utilization trends of servers, VMs, storage, etc. to predict when they will run out of capacity
  • Easily identify under-provisioned and over-provisioned hosts and right-size them for optimum performance
  • Get actionable insights on resource consumption versus availability, and determine when to add hardware (compute, storage, disk, network, etc.)
  • Leverage out-of-the-box reports, historical analytics, recommendations and actionable insights to manage infrastructure performance

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  Enterprise-Wide Performance Monitoring, from a Single Console

  eG Enterprise delivers unified performance visibility into multi-vendor devices and heterogeneous platforms. Monitor every layer and every tier of your IT infrastructure from a single pane of glass, diagnose performance issues, uncover the root cause, and get actionable insights for highly efficient performance management.

  eG Enterprise provides unparalleled monitoring reach with support for 180+ enterprise applications, 10+ virtualization platforms, 20+ storage devices and 10+ operating systems. Supported modern infrastructures include hyper-converged platforms, Citrix, desktop virtualization, public cloud, and more. Easily extend monitoring for any custom application or device. View supported platforms and devices »

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Benefits

• Manage performance of all your physical, virtual and cloud infrastructure from a single tool
• Minimize service downtime, and avoid performance degradation with proactive monitoring and alerting
• Obtain increased efficiency and productivity for IT pros, and improve service levels
• Eliminate finger-pointing: easily determine if it is a server, network, virtualization, storage, or application issue
• Increase cost savings by right-sizing the infrastructure with capacity planning and resource usage analytics

Why eG? One Monitor to Manage All of IT.

• eG Enterprise is the only single pane-of-glass, virtualization-aware, auto-diagnostic IT infrastructure performance monitor
• Gain actionable answers to performance issues, wherever they originate, from application code to bare metal
• Understand the impact of infrastructure issues on application performance and user experience
• Unify IT performance monitoring, alerting, diagnosing, reporting, and capacity planning in a single console
• Ensure a great user experience and dramatically improve IT efficiency
• Benefit from flexible deployment options (on-premises and SaaS) and IT monitoring approaches (agentless and agent-based)