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End-to-End IT Monitoring and Performance Analytics

Automatic Machine Learning, Correlative Intelligence & Root Cause Diagnosis

eG Enterprise: How It Works

eG Enterprise is a total performance management solution that provides automated IT monitoring, diagnosis, and reporting to troubleshoot application slowdowns, user experience issues, network outages, virtualization bottlenecks, server failures, storage hotspots, and more.

eG Enterprise uses a combination of agent-based and agentless approach to monitor the health and performance of the entire IT infrastructure from application code to bare metal across physical, virtual and cloud, and hybrid IT environments – from a single pane of glass. Using a patented performance correlation and root cause diagnosis technology, eG Enterprise simplifies performance troubleshooting, resulting in faster problem resolution and increased operational efficiency for IT pros. Explore supported technologies »

Universal IT Monitoring Technology

Universal Monitoring Technology for IT Service MonitoringThe eG Universal Monitor enables the unified IT monitoring of 180+ applications, 10+ operating systems, 10+ virtualization platforms and 20+ storage devices. Based on embedded domain expertise, the eG Universal Monitor provides performance monitoring insights into end-user experience, business transactions, applications and the supporting infrastructure (physical, virtual and cloud). Administrators have the flexibility to choose between agent-based and agentless monitoring options.

Deployment is easy - eG Enterprise can be loaded in a gold image and configured on-the-fly to monitor different applications or servers.

Licensing is simple - Based on the number of servers, and not on CPU/cores, the server operating or even specific applications.

Automatic Baselining Through Machine Learning

IT Service Monitoring: Automatic Baselining and AnalyticsSetting thresholds for thousands of performance metrics is tedious, time consuming and requires a great deal of expertise. In many cases, the thresholds must be time-varying (time of day, day of week) and cannot be set manually.

eG Enterprise auto-baselines all the metrics it collects. By analyzing historical data, it automatically determines time-varying thresholds. Multiple levels of thresholds are supported to allow problem escalation. Alerts are triggered when deviations from the norm are noticed, so you are informed pre-emptively before problems escalate and impact user experience.

Automatic Performance Correlation and Root Cause Diagnosis

Enterprise IT Monitoring Tool: Automatic Correlation and DiagnosisSince IT infrastructures are very inter-dependent, a problem in one tier can ripple and affect all the other tiers. New inter-dependencies introduced by virtualization and cloud computing further accentuate the situation.

eG Enterprise embeds the industry’s first truly virtualization-aware root-cause diagnosis technology. Discovering application-to-application, application-to-VM and VM-to-physical machine dependencies, eG Enterprise correlates performance alerts from different tiers and automatically pin-points where the root-cause of a problem lies. This way you can resolve performance issues with accuracy in minutes rather than days.

Built-In Reports and Analytics for Trending, Forecasting and Capacity Planning

IT Service Monitor: Dashboards and ReportseG Enterprise provides personalized views for different stakeholders in your organization. Real-time dashboards can be created and viewed in minutes. Aggregated metrics provide enterprise-wide views of IT demand, quality and utilization.

eG Enterprise also offers comprehensive pre-built and custom reports. High-level IT service performance reports help executives identify areas that need attention. Deep-dive operations reports allow IT managers to zoom into the performance of specific tiers of the infrastructure. Trending and forecasting reports help architects identify opportunities for optimization and cost savings.


Why eG? One Monitor to Manage All of IT.


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eG Enterprise
eG Enterprise 6.1 is here.
Major advancements for Citrix Monitoring.