Monitor your customer journey on browser-based applications. Track every request, detect page load slowness, diagnose if slowness is due to network, client, server or content, and ensure superior user experience. Reconstruct user sessions with synchronized video playback and correlated waterfall views to pinpoint and fix issues fast.
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Every second of delay in your users’ experience (UX) can hurt your business, by impacting users, revenue, and trust. Studies show that even a 1 second slowdown can reduce conversions by 7% and increase bounce rates. As digital performance is directly tied to business outcomes, real-time insights into how users interact with your applications is no longer optional. To stay competitive, organizations need full visibility into user journeys, front-end performance, and third-party dependencies — before small delays escalate into costly production issues.
Traditional data center-centric views of IT performance do not provide the complete picture of actual user experience. While these can provide high-level uptime/downtime analytics, they lack actionable insights of real user experience and service slowdown, a critical need for IT managers to preemptively detect and resolve issues.
eG Enterprise provides complete visibility into the real user experience by monitoring every user, anytime, from anywhere, on any browser, from any device. Using an agentless approach, eG Enterprise passively and continuously monitors end-user experience in real time.
We have no more frustrations because now we know where the problem is, and the root cause of issues is detected in minutes. With the eG Enterprise performance monitoring suite we deliver a robust and reliable environment that guarantees maximum uptime and user satisfaction. 
eG Enterprise dissects the processing time of web transactions and identifies what is causing slowdown.
Leverage out-of-the-box analytics, reports and trend graphs to answer key performance questions, such as:
| Web Applications | Supported Platforms & Technologies |
|---|---|
| Packaged Applications | Microsoft Dynamics, Microsoft SharePoint, Microsoft Office 365, Atlassian Confluence, SAP Fiori, Oracle PeopleSoft |
| Custom Applications | Java, .NET, Ruby on Rails, Python Django, CakePHP, Drupal |
