Infrastructure Monitoring with eG Enterprise

End-to-End Infrastructure Monitoring and Data Center Management

eG Enterprise is an end-to-end IT performance management and monitoring suite for today’s heterogeneous, hybrid and scale-out infrastructures. From a single pane of glass, IT administrators can monitor all aspects of their on-premises and cloud environments – across servers, applications, virtualization, storage, containers, and more. View supported platforms and devices »

Get correlated visibility across your data center and track performance metrics, resource utilization configuration changes and hardware health:

• Intelligent alerts and dynamic baseline thresholds reduce alert noise and accurately pinpoint bottlenecks
• Out-of-the-box reports help with capacity planning and infrastructure right-sizing
• Integration with external ITSM, ChatOps, and workflow management tools makes IT operations more streamlined and efficient
• Use a combination of agent-based and agentless monitoring approaches to meet your custom requirements

Unified IT Infrastructure Monitoring

Key Capabilities

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  Server Monitoring

  eG Enterprise supports monitoring any type of server (including rack server, blade server, tower server, etc.) across a wide range of vendors such as HP, Dell, BMC, Cisco, and more.

  • Monitor availability, response time and hardware health of multi-vendor servers
  • Track CPU, memory and disk usage in real time and identify bottlenecks
  • Forecast when capacity will run out, using out-of-the-box capacity planning reports
  • Remotely remediate server issues with automated control actions – terminate runaway processes, start/stop services, reboot servers, etc.
  • Capture hardware failures and faults (fan speed, temperature, power supply, CPU, battery, etc.)
  • Monitor any type of file server, print server, communications server, application server, database server and domain server

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  Operating System Monitoring

  eG Enterprise is a unified solution for monitoring all server and desktop operating systems:

  • Monitor Windows, Linux, UNIX, IBM AIX, HP-UX, CentOS, OS/400, macOS, Solaris, and more from a single web-based console
  • Identify runaway processes, zombie processes and high CPU processes
  • Detect corrupt and malfunctioning services for faster troubleshooting
  • Measure CPU, RAM, GPU and disk utilization metrics at the OS level
  • Track real-time OS configuration changes and compare configuration changes over time
  • Generate reports on OS hardware and software inventory

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  Virtualization Monitoring

  eG Enterprise enables you to effectively monitor your multi-hypervisor virtual environment and identify critical bottlenecks that affect performance of business applications – whether in the hypervisor, host server, or guest virtual machine (VM). Using a patented “inside-outside” monitoring technology , eG Enterprise provides performance metrics from two vital perspectives:

  • Outside view of the virtual machine: Monitor how much compute, storage, memory and network resources are utilized by each VM
  • Inside view of the virtual machine: Get insight into what application and user activity inside a VM is responsible for excessive resource consumption

  You can also track key virtualization metrics such as memory swap, memory ballooning, VM CPU ready, under-provisioned and over-provisioned VMs, etc. Built-in capacity planning reports help forecast how many more VMs may be added to your infrastructure, right-sizing your virtual infrastructure to do more with less.

  Out of the box, eG Enterprise supports monitoring server virtualization technologies (such as VMware vSphere, Microsoft Hyper-V, Citrix XenServer, Nutanix Acropolis, Linux KVM, Red Hat Virtualization, etc.) and desktop and application virtualization technologies (such as Citrix XenApp, XenDesktop, and VMware Horizon).

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  Storage Monitoring

  Easily detect storage bottlenecks in external SAN and NAS arrays that affect application and server performance. eG Enterprise supports monitoring over 20 storage devices including EMC, NetApp, Dell, Hitachi, HPE, and more.

  • Get alerted to storage performance issues within your SAN arrays, LUNs, storage pools/RAID groups, etc.
  • Monitor storage performance metrics including IOPS, throughput, and latency
  • Track capacity metrics over time, analyze trends and get actionable insights for capacity expansion
  • Correlate storage performance with application dependencies to find out whether an application slowdown occurred due to storage issues

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  Network Monitoring

  eG Enterprise monitors the availability, fault and performance of any SNMP-enabled network device in your network including routers, firewall, switches, gateways, and load balancers from vendors such as Cisco, F5, HPE, Dell, Citrix, etc. Key network performance metrics monitored include:

  Availability Packet loss Network delay Latency

  Traffic Bandwidth Discards Errors

  eG Enterprise’s network-aware application visibility provides correlated insight to help administrators easily identify if slow network connectivity is impacting application performance.

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• 

  Cloud Monitoring

  In addition to monitoring on-premises infrastructures, eG Enterprise provide native monitoring support for cloud environments (SaaS, PaaS, IaaS).

  • Monitor AWS and Microsoft Azure public cloud infrastructures out of the box and track the health of VM instances, regions, and subnetworks
  • Get comprehensive performance visibility into private cloud environments and track demand, consumption and quality metrics
  • Gain auto-correlated visibility across hybrid cloud environments, and understand dependencies between cloud services and on-premises infrastructure tiers
  • Out-of-the-box reports help compare performance of pre- and post-migration environments as you deploy new services or scale existing workloads in the cloud

  eG Enterprise is available in both on-premises and SaaS deployment models.

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  Application Performance Monitoring

  Monitor all your business-critical applications from a single web-based console. eG Enterprise delivers purpose-built monitoring models for enterprise applications (SAP, PeopleSoft, Siebel, Microsoft Dynamics), web applications (Java, .NET), VDI (Citrix, VMware), SaaS applications, and more.

  • Track end-user experience using real user monitoring and synthetic transaction monitoring
  • Trace business transactions for web applications and identify inefficient application code or slow queries causing slowness
  • Get deep performance insight into every layer and every tier of your mission-critical applications including web servers, databases, application servers, and so on
  • Auto-correlate application performance with all supporting tiers of the infrastructure (server, virtualization, storage, network, etc.) to identify the root cause of application problems
  • Easily add custom monitors and extend monitoring to virtually any application

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Benefits

• Single monitor for the entire IT environment: Simplify management across physical, virtual, and cloud infrastructures
• Reduce mean time to repair (MTTR) with unified visibility and auto-correlation of performance insights across the network
• Enhance operational efficiency and lower costs by empowering the helpdesk to play an active role in incident management
• Eliminate disagreement and blame between IT teams: Network, systems, virtual, storage, helpdesk, etc.
• Increase cost savings by right-sizing the infrastructure with capacity planning and resource usage analytics

Why eG? One Monitor to Manage All of IT.

• eG Enterprise is the only single pane-of-glass, virtualization-aware, auto-diagnostic IT infrastructure performance monitor
• Gain actionable answers to performance issues, wherever they originate, from application code to bare metal
• Understand the impact of infrastructure issues on application performance and user experience
• Unify IT performance monitoring, alerting, diagnosing, reporting, and capacity-planning in a single console
• Ensure a great user experience and dramatically improve IT efficiency
• Benefit from flexible deployment options (on-premises and SaaS) and IT monitoring approaches (agentless and agent-based)