eG Enterprise: Unified Monitoring and APM for Healthcare

Ensuring top application and desktop performance for excellent patient care and satisfaction

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Citrix Application and Desktop Virtualization: Foundations of Healthcare IT

Citrix XenApp and XenDesktop play leading roles in the healthcare IT virtualization revolution, and it might be assumed that consolidating user computing with these advanced technologies automatically delivers simplified management and cost savings. But the reality is that without sufficient preparation and understanding of the expanded set of variables – within the Citrix stack and across the entire infrastructure – operational benefits can be quickly offset by inconsistent application performance for your end users. Automated, unified performance management helps ensure successful IT rollouts, excellent user experience and ultimately, quality care and patient satisfaction.

Beyond Monitoring: Driving Healthcare IT Success

Beyond analyzing performance data from multiple siloed tools, eG Enterprise makes identifying problem components and services as simple as glancing at a dashboard, visual topology or e-mailed alert. eG Enterprise’s intelligent diagnosis capabilities provide exactly the actionable intelligence that healthcare IT departments need to fix issues before users notice a problem.

In a single console, eG Enterprise provides the combined benefits of end-to-end infrastructure monitoring and true APM. Healthcare IT professionals can greatly benefit from the industry’s only 3-dimensional performance monitoring coverage: Reach across every – tier, network, storage, virtualization, Citrix, Windows and more; Depth of coverage – putting the metrics that matter at your fingertips; and, Speed to resolution – helping you to detect and fix issues in minutes, instead of hours.

eG Enterprise is something we can't live without. We have been able to use eG Enterprise to quantify performance improvements in areas that we were struggling with before, and with a few changes we were able to quickly see that we had a 50% improvement in Citrix user login times.

Wendy HowardInfrastructure Engineer, St. Charles Health System

Key Benefits

eG Enterprise Unified-Citrix Performance Management enables you to:

  • Ensure continuity and mitigate risk with automatic alerts that enable the prevention of service slowness, so quality of care is maintained at all times.
  • Ensure accessibility and availability of productivity apps and databases with a unified topological view of all application, server and network responsiveness and performance.
  • Simplify IT operations by using a single unified customizable interface to oversee performance through every tier and layer of your infrastructure.
  • Drive successful new deployments across the enterprise using comprehensive analytics and reporting for all stakeholders, from executive to managers and administrators.
Download Solution Brief: APM Healthcare

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  • Works on cloud environments, hybrid cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring cloud applications, digital workspaces and IT infrastructures
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