eG Enterprise for SCOM augments Microsoft SCOM to create a single, unified monitoring solution for Microsoft and non-Microsoft servers, virtual platforms and applications. This unique solution makes all of eG Enterprise’s monitoring, diagnosis and reporting capabilities for 150+ applications, 10+ operating systems and 10+ virtual platforms available from the SCOM console itself.
Administrators can continue to use Microsoft SCOM as their primary management console and yet be alerted to performance issues relating to the infrastructure managed by eG Enterprise, including monitoring Citrix, VMWare, SAP, storage, network and much more.
Microsoft System Center Operations Manager (SCOM) is a leading monitoring platform for Microsoft applications. However, SCOM is limited in its support for non-Microsoft systems and applications (e.g., Citrix, SAP, Siebel, VMware, Oracle, Sybase, DB2, Java, etc.).
To extend System Center Operations Manager for heterogeneous environments, multiple SCOM management packs (often from different vendors) must be deployed - one for each non-Microsoft platform. With this "multi-pack approach", administrators get a lot of metrics but little actionable information and no correlated alerts to help them pinpoint the real root-cause of a performance issue. The lack of integration between management packs leads to long problem isolation and diagnosis cycles, resulting in poor user experience and loss in user productivity.
“We can now quickly identify root causes of incidents, resolving them before users are impacted. Automatic prioritization and categorization of alerts helps us better focus on the important issues and prioritize our resources accordingly.”
“eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.”
“With eG Innovations, we are reducing system maintenance and support costs, avoiding incremental IT spending and eliminating system downtime across the hospital. Performance and prediction reports help us optimize IT spending and save $100,000 per year.”
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