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Microsoft SCOM Universal Management Pack

eG Enterprise extends SCOM monitoring reach across your entire infrastructure

Live Webinar: Monitor & Manage Citrix Application Performance
Using Microsoft SCOM. December 14, 2016

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The eG Enterprise Universal Management Pack for Microsoft SCOM

eG Enterprise for SCOM augments Microsoft SCOM to create a single, unified monitoring solution for Microsoft and non-Microsoft servers, virtual platforms and applications. This unique solution makes all of eG Enterprise’s monitoring, diagnosis and reporting capabilities for 150+ applications, 10+ operating systems and 10+ virtual platforms available from the SCOM console itself.

Administrators can continue to use Microsoft SCOM as their primary management console and yet be alerted to performance issues relating to the infrastructure managed by eG Enterprise, including monitoring Citrix, VMWare, SAP, storage, network and much more.

Challenges

eG Innovations Performance Management Overview

Microsoft System Center Operations Manager (SCOM) is a leading monitoring platform for Microsoft applications. However, SCOM is limited in its support for non-Microsoft systems and applications (e.g., Citrix, SAP, Siebel, VMware, Oracle, Sybase, DB2, Java, etc.).

To extend System Center Operations Manager for heterogeneous environments, multiple SCOM management packs (often from different vendors) must be deployed - one for each non-Microsoft platform. With this "multi-pack approach", administrators get a lot of metrics but little actionable information and no correlated alerts to help them pinpoint the real root-cause of a performance issue. The lack of integration between management packs leads to long problem isolation and diagnosis cycles, resulting in poor user experience and loss in user productivity.

eG Innovations provides the best value for the money coupling visibility and excellent reporting. Using their automatic root cause analysis we avoided throwing $$ at the problem and realized $20K in savings - immediately.
Rob Salmon
CEO, Office Port

Features

Benefits

Why eG? One Monitor to Manage All of IT.

We can now quickly identify root causes of incidents, resolving them before users are impacted. Automatic prioritization and categorization of alerts helps  us better focus on the important issues and prioritize our resources accordingly.

Andrew Gowlett
Senior Consultant, C5 Alliance

eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.

Mike Montano
Senior Manager, Allscripts

With eG Innovations, we are reducing system maintenance and support costs, avoiding incremental IT spending and eliminating system downtime across the hospital. Performance and prediction reports help us optimize IT spending and save $100,000 per year.

Peter Bakker
Manager, ICT GHZ

Resources

Learn all about it.

Get a Free Trial to see how eG Enterprise helps you drive top application performance for a great user experience. Or select Live Demo for a personalized product tour.

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