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Benefits of the eG Citrix Monitor |
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The table below summarizes how the eG Citrix Monitor simplifies the day-to-day activities of a Citrix administrator.
| Integrated monitoring of Citrix and other IT infrastructure components (e.g., SQL/Oracle databases, network printers, domain controllers, authentication servers, network routers, etc.) |
Single integrated interface from where the entire IT infrastructure can be
managed |
| 100% web-based architecture with personalized user views |
Monitor from any where, at any time; Easy to provision and get up and
running; Monitor even across firewalls without needing VPNs; create personalized views for each operator, so each operator tracks the state of just the servers that he/she is responsible for |
| Real-time external monitoring of Citrix server availability and response time |
No longer need to wait for users to complain – receive and react to real-
time alerts (email, SMS, web, etc.) on infrastructure problems |
| Automatic correlation with internal metrics of server usage and process availability |
View a Citrix farm as a business service with inter-network and inter- application dependencies; Use these dependencies to automatically differentiate between network and server problems, thereby focusing efforts on resolving the key problems |
| Integrated monitoring of all aspects of a Citrix farm including license usage, authentication, database availability, network performance, etc. |
Eliminates guesswork from the troubleshooting process; Use hard evidence provided by the eG agents to identify problems and initiate remedial action |
| Automatic baselining of usage metrics to learn the norms of the infrastructure |
Be informed as soon as the service usage deviates from the norms, without needing elaborate manual configuration; Use this information for proactive capacity planning |
| Extensive performance reporting and service level analysis |
Clearly document the service levels being offered across the infrastructure; identify and correct performance bottlenecks to improve service quality |
| Remote control over the web |
Securely login to the remote server from any where and initiate corrective actions when problems are detected; Reduces problem fixing time and improves service quality |
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